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Leader IT Achieves Over 75% Compliance Improvement and 50–75% Productivity Boost with Infraon ITSM
Product: Infraon ITSM
Trivandrum-based IT firm serving Middle East clients transitions from a limited in-house application to Infraon ITSM. Achieves 50–75% improvement in customer satisfaction and agent productivity, over 75% compliance adherence, and 25–50% IT cost reduction through omni-channel ticketing, automated workflows, and asset lifecycle management.
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