SEA Infonet Achieves 75% Compliance Improvement and 50–75% Customer Satisfaction Gains with Infraon ITSM

Product: Infraon ITSM

India's leading IT security value-added distributor with 1,000+ partners across 11 cities replaces manual ticketing with Infraon ITSM. Achieves 50–75% improvement in customer satisfaction, 75% compliance improvement, and 25–50% IT cost reduction through Gen AI ticket prioritization, SLA management, no-code workflows, and real-time workload monitoring.