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Author: Pon Vijaya Raghvan

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  1. ITOps

What are the common challenges in IT Operations management?

IT operations management manages the day-to-day operations of an information technology (IT) department. The goal of IT operations management is to ensure that the department runs smoothly and efficiently while meeting the needs of the business. However, ITOM can be a challenge, as there are several factors to consider. IT operations management has been encountering […]
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The Best IT Budget Template in 2024
  1. IT Budget
  2. Good Reads
  3. Video Blogs

The Best IT Budget Template in 2024

Whether you are a small business, an enterprise, or a government agency, this guide provides detailed steps to plan and track your IT spending. We’ll explain the key factors when creating an IT budget and provide a comprehensive overview of the available budget templates. We’ll also discuss the importance of tracking and analyzing your IT […]
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Key Steps for IT Service Desk When You are Struggling
  1. Service Desk
  2. Good Reads

Key Steps for IT Service Desk When You are Struggling

The modern business landscape relies heavily on technology, and an efficient IT service desk is essential for keeping an organization’s operations running smoothly. Unfortunately, IT service desks can often become overwhelmed with requests and unable to deliver the quality of service needed. It can lead to frustrated end-users, lost productivity, and decreased customer satisfaction. Fortunately, […]
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  1. Network Management

Data Center Network: Definition, Importance, and Core Components

Although data centers play a crucial role in modern networking, their status has evolved throughout time. While many businesses still rely on on-premises data center networking, the emergence of cloud environments and services has made it necessary for businesses to update their data centers. To ensure high data center network performance and service delivery in […]
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The Future of IT Self-Service Conversational Bots
  1. Self Service Portal

The Future of IT Self-Service Conversational Bots

In the modern digital world, technology is advancing at a rapid rate. Businesses and organizations are constantly looking for ways to improve their customer service, reduce costs, and increase efficiency. One of the most exciting new developments in the IT industry is the use of conversational bots, also known as chatbots. These bots are capable […]
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Network Monitoring Tools
  1. Network Monitoring System

Best Free Network Monitoring Software and Tools in 2024

In the past, if you wanted to keep an eye on your network traffic, you needed to either use your router’s information or buy a third-party tool. In today’s world, there are many free network monitoring software options available. There are various reasons to use free network monitoring tools. Perhaps, the most obvious reason is […]
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network monitoring system
  1. Network Monitoring System

What is a NMS?

A Network Monitoring System (NMS) is an indispensable tool for IT personnel and network administrators to manage, monitor, and fix critical issues that may arise on a sophisticated computer network. It provides clear visibility into the current state of one’s network environment, allowing administrators to take appropriate actions whenever necessary. An NMS constantly monitors a […]
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  1. Asset Management
  2. Good Reads

What is the difference between availability and reliability?

When you buy a service, it’s crucial to be able to access it any time of day or night. In the world of enterprise IT, however, you can’t always guarantee these levels of quality. Organizations have to evaluate the service levels necessary for running their business smoothly. And when there are IT outages, they know […]
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  1. Asset Management
  2. Inventory Management

Asset Inventory System in 2023

An asset inventory system is a critical part of any organization, yet it is often overlooked or not given the attention it deserves. A well-run asset inventory system can save an organization time and money, while a poorly run system can lead to lost or misplaced assets and wasted resources. Related article: Spare Parts Inventory […]
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