ITOps A Beginner’s Guide to IT Operations Management Tools Operations management is fundamental to a successful enterprise. A company can only produce products and deliver services to meet customer needs and enhance customer satisfaction with effective operations. An operations management lifecycle includes tools and technology, basic principles, best practices, and all the elements of an operations strategy. An operations manager must be able to […] Written by Arun Prasath R January 19, 2023January 3, 2025
ITOps Cost Management How to optimize your ITOPs expenses during a financial crisis If you’ve been keeping an ear to the ground recently, you may have heard alarm bells regarding the next recession. But unfortunately, the signs indicate that another financial storm may be brewing. Recently, Bloomberg reported that the global yield curve has been inverting for the first time in at least two decades ā signalling that […] Written by Arun Prasath R January 11, 2023June 18, 2025
AIOps How Is AIOps Transforming the Future of IT Operations? Did you know that Artificial Intelligence began as an experimental program? However, as global spending on Artificial Intelligence stood at over $118 billion in 2022 and continues to grow, it’s become apparent that this is one experiment that’s here to stay and will completely transform the way business and IT operations are undertaken. Related article: […] Written by Arun Prasath R December 7, 2022April 11, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022February 18, 2025
Customer Success Boosting your customer success: 3 simple yet valuable tips to make it happenĀ Ā Haven’t we often heard that creative marketing + good sales = a successful business model? Well, yes, and no.āÆ While sales and marketing are imperative for success, they aren’t sufficient today, when customers have limitless alternatives.Ā Ā Businesses can no longer solely rely on yearly contracts or handshakes to retain business. And let’s not forget that […] Written by Arun Prasath R April 22, 2022June 18, 2025
Zero Trust Security History of Zero Trust Security Before Zero Trust security existed, companies had to take utmost care to ensure that only trusted users were allowed to access the corporate network. Although the term āZero Trustā was popularized by John Kindervag, it was originally coined by Stephen Paul Marsh in 1994. Kindervag was an analyst with Forrester at that time when he had recognized […] Written by Arun Prasath R November 16, 2021July 24, 2024
IT Asset Discovery tools How Great IT Asset Discovery Tool can be your Business Game-Changer One of the major challenges faced by today’s IT organization is to adapt to the changing needs of customers and technology along with maintaining the stability of existing services in the face of disruption and risks. In order to tackle this situation, visibility of IT Infra components has become a prerequisite, in the absence of […] Written by Arun Prasath R September 22, 2021November 20, 2024
Remote Access Infraon SecuRA Three Critical Factors to Consider When Buying a Remote Access Software Today, organizations are relying on digital transformation more than ever before. Hence, remote technologies are no longer luxury items to enhance business efficiency. They have become critical to keep youroperations up and running without system disruptions or financial and reputational losses! Especially in this COVID-influenced climate of āwork from homeā expectations, remote software ensures that […] Written by Arun Prasath R August 20, 2021December 30, 2024
