Our Products
ITOM - IT OPERATIONS MANAGEMENT
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Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management
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ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health
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SecuRA

On-Prem

Ensure total security with a remote access & privilege platform
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NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights
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NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure
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AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power
CUSTOMER SUCCESS
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ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator
TELECOM
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OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform
All-in-one platform
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Infraon Infinity

On-Prem
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An all-in-one platform to infinitely accelerate IT & business transformation

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Soumya Nandhakumar

Soumya Nandhakumar

Soumya Nandhakumar's articles

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  1. Good Reads

The Future of FinOps: Maximizing Gen AI Power 

As financial operations (FinOps)advance, the integration of next-generation artificial intelligence (Gen AI) is set to play a bigger role. The capabilities of Gen AI in FinOps are vast, offering opportunities for improved data analysis, automation, and decision-making.   Of course, data analysis is central to FinOps, and Gen AI can enhance this process. Traditional methods tend […]
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2148868459 min
  1. Good Reads

Trouble retaining top IT talent? Here’s a guide to hiring and retaining IT teams

Building and retaining a skilled IT ops and service team is no minor feat since these professionals are pillars of innovation, service quality, and market competitiveness. Yet, many companies face the challenge of retaining them. Unfortunately, high turnover disrupts continuity, increases recruitment and training expenses, and results in the loss of invaluable knowledge. Addressing this […]
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  1. Customer Service
  2. Customer Success
  3. Good Reads
  4. MSP

The Future of Customer Experience: Elevating Personalization through MSPs in 2030

Does the future of business success depend on the customer experience? As technology advances customer expectations toward increased personalization, how crucial is the role of MSPs in reshaping these interactions by 2030? Does the compass of customer experience recalibrate with advancing technology? Looking ahead to 2030, is the landscape of customer experience undergoing a transformative […]
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10492 min
  1. Asset Management
  2. SaaS
  3. Software License Management

A step-by-step guide to conducting a thorough SaaS license audit

A SaaS license audit is a systematic process to account for and manage these digital assets. Managing these licenses is crucial for organizations to ensure compliance, optimize costs, and maintain operational efficiency. However, some challenges make a SaaS license audit a resource-intensive task that requires careful planning, cross-departmental cooperation, and, often, specialized tools for tracking […]
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How Asset Management Software Helps to Work Remotely
  1. Asset Management

How Asset Management Software Helps to Work Remotely?

Unlocking the full potential of your organization’s IT assets requires a comprehensive understanding and efficient management of hardware and software resources. With the ever-growing complexity of modern technology ecosystems, having a robust IT asset management system in place is crucial for success. From tracking inventory and optimizing software usage to ensuring compliance and cost-effectiveness, the […]
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Asset Tracking Software in 2024
  1. Asset Management
  2. Asset Tracking
  3. Video Blogs

Asset Tracking Software in 2024

Introduction Asset tracking software is a powerful tool that enables organizations to efficiently manage and monitor their valuable assets throughout their lifecycle. Whether it’s physical equipment, IT assets, or inventory, asset tracking software provides a centralized system to track, record, and analyze asset data in real time. By leveraging barcode scanning, RFID technology, or GPS […]
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  1. Asset Management
  2. ITAM
  3. Pricing Guide & Comparisons

PDQ Inventory Pricing Plan & Cost Guide

Pricing for IT Asset Management (ITAM) solutions depends on software complexity, the number of users or devices it will be deployed on, the level of support provided, and the additional features and functionalities included. Typically, ITAM software is offered through a subscription-based pricing model, where customers pay a recurring fee for the software license and […]
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Emerging trends in hardware asset management tools and their impact on IT asset management.
  1. Hardware Asset Management

Emerging Trends in Hardware Asset Management Tools and Their Impact on IT Asset Management

Today, we belong to a digital era, and technology has got an important role to play in our lives. There isn’t a day when we do not embrace technology in fulfilling our daily responsibilities. One such boon of technology is IT asset management. Asset management tools have got a crucial role to play in streamlining […]
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Importance of tracking software licenses with IT asset management software
  1. Asset Management
  2. ITAM
  3. Software License Management

Importance of Tracking Software Licenses with IT Asset Management Software

IT Asset Management (ITAM) software is essential for streamlining and automating the management of IT assets. It offers significant advantages, including tracking software licenses, compliance maintenance, cost savings, improved planning, risk management, and increased operational efficiency. Discover the importance of ITAM software and explore why Infraon’s IT Asset Management solution stands out in optimizing resources, […]
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Ticket Management Software
  1. Ticket Management

Understanding the Different Features of Ticket Management Software

Ticket management software is a valuable tool used to streamline and enhance customer support and issue resolution processes. It provides a centralized system for receiving, tracking, and resolving customer inquiries, complaints, and service requests, known as tickets. Features of ticket management software Here are some key features commonly found in ticket management software: Conclusion: Ticket […]
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  1. ITSM
  2. Pricing Guide & Comparisons

BMC Helix ITSM (Remedy) Pricing 2024

BMC Helix ITSM (Information Technology Service Management) is a powerful and comprehensive platform designed to streamline and optimize IT operations within an organization. With its advanced capabilities and user-friendly interface, it has become a leading ITSM solution on the market. However, as with any technology solution, the cost is a major consideration for businesses adopting […]
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Best Lansweeper Alternatives and Competitors in 2024
  1. Asset Management
  2. ITAM
  3. Software Alternatives
  4. Video Blogs

Best Lansweeper Alternatives and Competitors in 2024

As organizations grow and become more complex, the need for effective IT asset management becomes increasingly important. One popular tool for IT asset management is Lansweeper, which provides an all-in-one solution for discovering, managing, and securing IT assets. However, while Lansweeper is a popular choice, it is not always the best fit for every organization. […]
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