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ITOM - IT OPERATIONS MANAGEMENT
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Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management

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ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health

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SecuRA

On-Prem

Ensure total security with a remote access & privilege platform

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NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights

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NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure

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AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power

CUSTOMER SUCCESS
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ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator

TELECOM
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OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform

All-in-one platform
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Infraon Infinity

On-Prem

An all-in-one platform to infinitely accelerate IT & business transformation

Let's explore

ITSM

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  1. ITSM
  2. Software Alternatives

5 Best Atlassian Alternatives in 2025

Businesses worldwide constantly seek innovative ways to streamline operations and enhance service management capabilities. In recent years, Atlassian’s IT Service Management (ITSM) solutions have gained immense popularity, empowering organizations to handle their IT processes and improve customer satisfaction efficiently. However, with the evolving demands of the modern digital landscape, businesses must explore alternative ITSM platforms […]
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  1. ITSM
  2. Software Alternatives

20 Best ManageEngine ServiceDesk Plus Alternatives in 2025

Are you searching for a ManageEngine ServiceDesk Plus alternative? Look no further! We’ve curated a comprehensive list of alternatives that offer comparable functionality. Whether you’re in IT or another industry, these platforms provide robust help desk and customer support features that can be tailored to your specific needs. Our handpicked selection of ManageEngine competitors ensures […]
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  1. ITSM
  2. Software Alternatives

BMC ITSM vs. ServiceNow vs. Infraon: Evaluating the best ITSM platform

IT Service Management (ITSM) solutions are critical in ensuring efficient IT operations and delivering exceptional service experiences in this technology-driven world. With many options available, selecting the perfect ITSM solution requires careful consideration. In this blog, we will examine three leading providers in the market: BMC ITSM, ServiceNow, and Infraon. By exploring their unique features […]
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  1. ITSM
  2. Software Alternatives

Ivanti vs. ServiceNow vs. Infraon in 2025

IT Service Management (ITSM) and IT Operations Management (ITOM) are critical components of managing an organization’s IT infrastructure. While they serve distinct purposes, they are inherently interconnected and provide significant benefits when implemented together. By embracing the integration of these disciplines, organizations can achieve improved IT service quality, operational efficiency, and customer satisfaction. Related blog: […]
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  1. ITSM
  2. Software Alternatives

Atlassian vs. ServiceNow vs. Infraon – Choosing the Perfect IT Service Management Solution

Choosing the perfect ITSM solution is crucial for organizations as it directly impacts their operational efficiency, customer satisfaction, compliance adherence, and continuous improvement efforts. Organizations can optimize their IT operations, enhance service quality, and stay competitive in a digital world by selecting a solution that aligns with the organization’s specific needs and goals. Related blog: […]
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  1. ITSM
  2. Pricing Guide & Comparisons

Freshservice Pricing Guide for 2025

As organizations increasingly rely on IT service management solutions to streamline their operations and enhance customer satisfaction, understanding the costs associated with implementing such software becomes crucial. We will delve into the pricing structure of Freshservice ITSM, examining the various plans and features offered and providing insights into how businesses can leverage this platform while […]
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  1. ITSM
  2. Software Alternatives

Top 5 ServiceNow Alternatives And Competitors

ServiceNow is a cloud-based platform that provides an extensive range of ITSM solutions, including incident management, change management, problem management, and asset management. It is a single platform for enterprises looking to streamline their IT operations and enhance productivity with automated processes. However, like any technology solution, ServiceNow has some drawbacks. One such disadvantage is […]
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