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Author: Deepak Gupta

  1. ITOps
  2. Server Monitoring Software
You can build load balancers for your application using elastic load balancing (ELB) without managing the servers that do the load balancing. However, because it’s a managed service, using conventional monitoring tools gives you less visibility. Utilizing the available AWS monitoring tools is, therefore, even more crucial. By deploying more servers as necessary, ELB (Elastic […]
  1. IT Budget
  2. IT Planning
The importance of reducing IT costs cannot be overstated. IT costs can make the difference between success and failure in today’s increasingly competitive business environment. The cost of IT can represent a significant portion of a business’s budget, and reducing these costs can positively impact the company’s bottom line and overall efficiency. This article will […]
  1. ITSM
What is IT Service Management? ITSM, or IT Service Management, is a holistic approach to managing and delivering technology-based services to an organization. It involves various aspects such as planning, designing, building, deploying, maintaining, and improving IT services to meet the needs of both internal and external stakeholders. The goal of ITSM is to consistently […]
  1. Helpdesk Software
  2. Customer Support
  3. IT Service Management
  4. ITSM
Service desks are the backbone of any successful enterprise. They are responsible for ensuring that any customer requests or issues are addressed promptly and effectively. In this article, we’ll look at some service desk best practices you should be aware of in 2023. From automating processes to improving communication to investing in the right technology, […]
  1. Workflow Automation
The world has come far ahead of manual data processing. Without automating data-dependent complex backend procedures, businesses cannot think of scaling at the rate at which one would desire.  Workflow automation is the best solution for this problem. In this blog, let us examine the workflow automation culture from every angle and learn about the […]
  1. IT Service Management
Even when services were limited to on-premise hardware solutions, managing IT assets and services was very difficult.  Now that the services used and offered by companies on the IT front have expanded exponentially, their management has become more critical and, of course, more difficult. IT service management solutions have therefore become necessary for businesses.  Here […]
  1. ITSM
Information Technology Service Management (ITSM) is defined  as the set of processes or procedures aimed at  providing the best practices to align IT services with current business needs. These strategies are designed to address and optimize incidents or problems that occur in the organization. ITSM integration is connecting the ITSM software with 3rd party applications […]