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Author: Deepak Gupta

A Complete Guide on Workflow Automation
  1. Workflow Automation

A Complete Guide on Workflow Automation for 2022

The world has come far ahead of manual data processing. Without automating data-dependent complex backend procedures, businesses cannot think of scaling at the rate at which one would desire.  Automating workflow is the best solution for this problem. In this blog, let us examine the automation culture from every angle and learn about automation and […]
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IT Service Management ITSM Best Practices that Drive the Business Value
  1. ITSM

IT Service Management (ITSM) Best Practices that Drive the Business Value

Even when services were limited to on-premise hardware solutions, managing IT assets and services was very difficult.  Now that the services used and offered by companies on the IT front have expanded exponentially, their management has become more critical and, of course, more difficult. IT service management solutions have therefore become necessary for businesses.  Here […]
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Powerful Implement ITSM Integrations with Infraon 23 06 2022 18 53 33 331
  1. ITSM

Implement Powerful ITSM Integrations with Infraon

Information Technology Service Management (ITSM) is defined as the set of processes or procedures aimed at providing the best practices to align IT services with current business needs. These strategies are designed to address and optimize incidents or problems that occur in the organization. ITSM integrations are connecting the ITSM software with 3rd party applications […]
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How may Infraon assist your company
  1. ITSM

How may Infraon assist your company with an effective ITSM integration?

Information Technology Service Management (ITSM)  is a set of processes or procedures to provide the best practices to align the IT services with current business needs. These strategies are designed to address and optimize incidents or problems in the organization.  ITSM integration connects the ITSM software with other 3rd party applications using Application Programming Interfaces (APIs). This […]
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How to Start With ITSM in An Organization
  1. ITSM

How to Start With ITSM in An Organization?

IT Service Management tools are software solutions used to accelerate the tasks and workflow automation associated with managing and delivering effective IT services. ITSM refers to how IT is used in designing, delivering,  proving, producing, and managing IT services. Hence, ITSM is more than just your helpdesk tool.  ITSM isn’t just about fixing or maintaining […]
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ITSM Key Features and Modules
  1. ITSM

ITSM: Key Features and Modules

ITSM refers to IT Service Management, which simply encapsulates the activity performed by an organisation to maintain sustainable information technology infrastructure. It is designed to streamline IT services workflow and thus, increase productivity. Furthermore, it includes the set of IT policies, processes, and practices to pull it together in order to align the IT services […]
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What is ITIL and ITSM
  1. ITSM

What is ITIL and ITSM?

ITIL and ITSM have growing preominence in current business landscapes. However, people often perceive that these two terms are non-comparable and distinct. Your business will be gaining very little when you seek to consider these terms independently.  ITIL and ITSM add value to businesses through cost efficiency, reduced downtime, agility, and operational efficiency. Therefore, Managed […]
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Helpdesk
  1. Helpdesk Software

An Ultimate Guide to Choosing an IT Helpdesk Software for Your Start-up

Running a successful start-up is quite a tough job. You’ve got a lot of things on your plate, such as managing your marketing expenditure, keeping track of your finances, managing HR, after-sales support, and so on. Along with these tasks, you also need to ensure that your IT support capabilities are good enough to meet […]
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