Our Products
ITOM - IT OPERATIONS MANAGEMENT
infraon Assets icon

Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management

infraon ITIM icon

ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health

infraon ITSM icon

SecuRA

On-Prem

Ensure total security with a remote access & privilege platform

infraon NMS icon

NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights

infraon ITSM icon

NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure

infraon ITSM icon

AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power

CUSTOMER SUCCESS
infraon ITSM icon

ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator

TELECOM
infraon ITSM icon

OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform

All-in-one platform
infraon ITSM icon

Infraon Infinity

On-Prem

An all-in-one platform to infinitely accelerate IT & business transformation

Let's explore

Author: Arun Prasath R

Founder - Infraon & EverestIMS 🚀 | Product Manager | OKR Coach || Helping Enterprises to accelerate IT Operations and Customer Success
34202 min
  1. AI
  2. Good Reads
  3. ITSM

The importance of CSI in ITSM frameworks: What do modern enterprises need to know?

Modern enterprises face numerous challenges in maintaining and improving service delivery. These range from rapidly changing technological advancements to escalating customer expectations and the need for agile responses to market shifts. It’s why, as the name implies, Continuous Service Improvement (CSI) is a huge part of IT Service Management (ITSM). CSI represents a systematic approach […]
Written by
1390 min
  1. Good Reads
  2. IoT Devices
  3. ITOps
  4. Network Availability Monitoring Tools
  5. Network Configuration Management

What Are the Top Network Automation Trends In 2024? 

It is the time of the year when we revisit our carefully written 2024 New Year resolutions list and frown at how we could not stick to it religiously. Letting the everyday demands of life and work get in its way. It isn’t amusing to realize we are not committed to our boldly written, heartfelt […]
Written by
automation concept manager engineer touching automation icon machine 1
  1. AI
  2. Good Reads
  3. ITSM

The State of ITSM in 2023 and What to Expect in 2024

In 2023, IT Service Management (ITSM) finds itself at a crossroads, impacted by economic fluctuations and technological advancements. The traditional approach of investing heavily in cumbersome, inadequate software is becoming obsolete. A new paradigm is emerging, one that demands agility, scalability, and a keen understanding of economic realities. “46% of organizations thought their ITSM tools […]
Written by