AI Incident Management ITOps ITSM Keeping IT on track: Why AI-powered incident management in ITOps is an urgent need Chaos seems to have taken up permanent residence in the ITOps world, as far as incidents are concerned. The sheer volume and complexity of incidents can overwhelm even the most seasoned professionals. Picture this – 74% of ITOps professionals admit that their current incident management tools are struggling to cope with the workload. This alarming […] Written by Arun Prasath R July 13, 2023April 10, 2025
ITOps Will SaaS IT Operation Management Ever Rule the World? SaaS is a cloud-based software licensing model that allows access to data from any device with an internet connection and a web browser. SaaS IT operation management consists of minimizing the cost of unused SaaS products and maximizing their use. Across industries, software as a service has become a more viable option due to its […] Written by Ganesh Prabhakaran S March 31, 2023April 11, 2025
ITOps What are the common challenges in IT Operations management? ITOM Software manages the day-to-day operations of an information technology (IT) department. The goal of IT operations management is to ensure that the department runs smoothly and efficiently while meeting the business’s needs. However, ITOM can be a challenge, as several factors must be considered. IT operations management has been encountering a few challenges recently, […] Written by Pon Vijaya Raghvan March 31, 2023April 11, 2025
ITOps The Ultimate Checklist for Buying IT Operations Management Tools Choosing a new IT operations management tool is challenging. Several factors must be considered before investing in a tool. IT expenses account for an average of 10%- 15% of business revenue, so making an informed decision about purchasing a tool is crucial for your company. Related article: Why SaaS equilibrium is crucial to surviving the […] Written by Vinutha March 31, 2023April 11, 2025
Good Reads ITSM Video Blogs Learn ITSM and ITOM Key Differences and Similarities ITSM and ITOM are two of the most critical concepts to understand when managing an IT department. Although both are related to IT management, key differences and similarities between the two must be understood to maximize efficiency and ensure customer service. In this article, we will explain the key differences and similarities between ITOM and […] Written by Manjeet Gupta February 20, 2023March 26, 2025
ITOps Cost Management Strategies for effective IT Cost Optimization In the race to drive rapid digital transformation, many companies fall into the trick of increasing their IT spending while underutilizing their existing investments. Although implementing the right technology can reduce costs, what happens when it’s time to evaluate how much your company is spending on information technology? If you feel that your IT budget […] Written by Prashanth February 20, 2023July 5, 2024
ITOps 5 technology trends that ITOps managers and leaders should watch out for in 2025 It’s that time of the year again, folks. Everyone’s gazing at the crystal ball, hoping for a fairly accurate preview of things to look out for in 2025. The ITOps managers could definitely use one, as it seems to be trapped in a self-fulfilling prophecy of innovation. There’s so much happening that it’s gradually becoming […] Written by Arun Prasath R January 26, 2023April 11, 2025
ITOps IT Operations Management (ITOM) Best Practices IT operation management practices have always served as the infrastructure’s watchdogs and first responders, but they now do much more. ITOps experts are incorporated into build/run product teams where they will share ownership and accountability with the development team, testers, and system administrators. What change might be the most challenging for an experienced ITOps professional? […] Written by Vinutha January 25, 2023April 11, 2025
ITOps The Insider’s Guide to IT Operations Management Tools Lately, the ITOps movement has gained much traction, and for the right reason. This software development and delivery technique transforms how organizations offer value to their employees and customers. Effective operations management is crucial when dealing with people, processes, technology, materials, and machines. Related article: An Ultimate Guide to Network Performance Monitoring (NPM) If you […] Written by Vignesh January 25, 2023April 11, 2025
