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Nayeema Tabassum's articles

  1. Good Reads
Telecom has been a low-margin and high-spend industry. The profit by the top 10 operators since 2019 has just increased by 2.7%, while continuous spending is going to roll out 5G networks. Amidst the high competition, effective solutions are needed to recover and power through.  Telecom network management is a critical yet complex task that […]
  1. Good Reads
  2. Vendor Management
The telecom industry is undergoing a period of phenomenal transformation. This transformation is driven by factors like the surging demand for 5G, the Internet of Things (IoT), and ever-changing customer expectations. Telecom companies are constantly on their toes to deliver cutting-edge solutions.   Amidst this, one often overlooked aspect holds immense significance: Vendor Management for telecom […]
  1. Good Reads
  2. Remote Access
  3. RMM(Remote Monitoring and Management)
The reliance on network infrastructure has become more pronounced than ever since the pandemic. As businesses are routing to hybrid work models, the need for a robust Remote Monitoring and Management (RMM Software) is of prime importance. The consequences of network downtime that leads to security breaches are not just operational; they can be financially […]
  1. Good Reads
  2. MSP
  3. Remote Access
  4. RMM(Remote Monitoring and Management)
A Remote monitoring and management (RMM) tool forms the backbone of modern managed service providers (MSPs). RMM tool gives MSP technicians valuable capabilities to oversee client IT infrastructure efficiently, ensuring smooth operations, proactive issue resolution, and robust security.  Importance of RMM Tools for MSPs  RMM tools streamline MSP workflows, providing real-time insights into clients’ IT […]
  1. Good Reads
  2. MSP
  3. Remote Access
  4. RMM(Remote Monitoring and Management)
The shift towards remote work has accelerated significantly. The recent statistics from FlexJobs indicate that 8 in 10 people work remotely. These stats emphasize the critical role of Remote Monitoring and Management in 2024 in ensuring the seamless functioning of IT infrastructures for MSPs.  However, RMM is not a static service that can be delivered […]
  1. Helpdesk Software
  2. IT Ticket
  3. Software Alternatives
  4. Ticket Management
The basis of any successful customer service department is a responsive helpdesk ticketing system. As the world heads into 2024, the landscape of these systems is more innovative than ever, providing features that cater to the needs of large and small organizations. From AI-powered automation to intuitive user interfaces, these systems are focused on solving […]