Infraon Assets Best practices for effective asset tagging in 2023 When your company has hundreds or even thousands of physical assets, it’s essential to know where these assets are located and their operational status. Otherwise, you have to deal with outages and compliance issues that can create drastic business implications. From computer monitors to industrial equipment, tracking and controlling your assets with asset tags is […] Written by Chandana July 19, 2022August 21, 2023
Customer Success Customer Success vs. Customer Service: Key differences In today’s highly competitive world of SaaS solutions and B2B services, the phrases “Customer Success” and “Customer Support” are tossed about like cards on a poker table. Both are necessary for a company’s or brand’s success. Customer success and customer support differ in their approach: one is proactive, while the other is reactive. Using these […] Written by Chandana July 5, 2022June 26, 2023
Infraon Assets Hardware vs. IT vs. Software Asset Management – Why the need for specific asset monitoring tools? Hardware asset management (HAM), IT asset management(ITAM), and software asset management (SAM) are all closely related fields that deal with the maintenance of IT assets in an enterprise. Asset management is managing and tracking the lifecycle of all your enterprise’s assets, from physical to digital. They ensure your enterprise has full visibility into its assets […] Written by Chandana June 30, 2022September 5, 2024
Customer Success Five key initiatives for organizations to embrace a customer-focused culture Being customer focused culture is the need of the hour. In this era of instant gratification, it is more crucial than ever for businesses to cultivate a culture that values customer satisfaction. A single viral tweet or negative review can significantly impact your bottom line. In reality, many of these reviews are likely being read […] Written by Chandana June 17, 2022July 24, 2024
ITSM Here’s why ITSM is a big deal in the manufacturing world As a business leader in a manufacturing company, it is essential for you to manage quality service operations from field service to production and delivery. To maintain a successful manufacturing business unit, you must inspect and maintain a variety of important equipment and machinery on a regular basis, which, no matter how high-quality, are still […] Written by Chandana June 14, 2022November 20, 2024
Asset Management ITAM Choosing the right IT asset management software isn’t easy – or is it? IT Asset management software is an indispensable component of every industry, be it large or small scale. They help manage assets from the time of purchase to when they are discarded. Asset management refers to the operation and tracking of assets in an organization. Assets range from cash and cash equivalents to inventories, investments, furniture, […] Written by Chandana February 28, 2022July 5, 2024
Zero Trust Security How Zero Trust helps banks overcome the biggest challenges of digital transformation Zero Trust is a holistic approach to cybersecurity that emphasizes verification rather than trusting users. The financial sector has always been rife with security threats and a common target for cybercriminals. Enterprises handling financial data are subject to more security protocols and scrutiny from several angles, including governments, regulatory bodies, and customers. The pandemic has […] Written by Chandana January 28, 2022May 24, 2023
Asset Management Software Asset Management Seven Best Practices for Software Asset Management Many technological advancements have made it easy for companies to manage the crucial assets that help them run their day-to-day businesses. For instance, the rise of automation has empowered them to create agile, flexible, and mobile business processes. But it has also meant that many of them are now dependent on software tools, which play […] Written by Chandana August 20, 2021September 5, 2024