Our Products
ITOM - IT OPERATIONS MANAGEMENT
infraon Assets icon

Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management
infraon ITIM icon

ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health
infraon ITSM icon

SecuRA

On-Prem

Ensure total security with a remote access & privilege platform
infraon NMS icon

NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights
infraon ITSM icon

NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure
infraon ITSM icon

AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power
CUSTOMER SUCCESS
infraon ITSM icon

ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator
TELECOM
infraon ITSM icon

OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform
All-in-one platform
infraon ITSM icon

Infraon Infinity

On-Prem

An all-in-one platform to infinitely accelerate IT & business transformation

Let's explore

IT Service Request

96014 min
  1. AI
  2. Good Reads
  3. ITSM

How IT admins can use Gen AI to manage IT service requests

In today’s technology-driven organizations, IT administrators face an ever-growing volume of IT service requests ranging from routine troubleshooting to complex system integrations. As the backbone of operational efficiency, they are continually searching for methods to streamline workflows and improve response times without affecting the service quality. Enter Generative AI is a transformative tool that has […]
Written by