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Chatbots vs. Conversational AI: What’s the Difference?
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Chatbots vs. Conversational AI: What’s the Difference?

Introduction Chatbots are computer programs designed to simulate human conversations through textual or auditory means. They are typically rule-based and follow predefined scripts to respond to user inputs. While chatbots excel at providing basic information and handling simple inquiries, they often lack true conversational abilities and struggle to understand complex user intents. Examples of companies […]
Pon Vijaya Raghvan
Written by Pon Vijaya Raghvan July 6, 2023November 27, 2024

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