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ITOM - IT OPERATIONS MANAGEMENT
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Improve asset control, monitoring, lifecycle & expenses management
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Visualize interface bandwidth/utilization, disks, fans & other hardware health
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SecuRA

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Ensure total security with a remote access & privilege platform
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NMS

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Monitor health & performance of multi-vendor network devices with deep insights
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NCCM

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Define, authorize & track change/compliance across the network infrastructure
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AIOps

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Enable superior IT operations & observability with AI/ML power
CUSTOMER SUCCESS
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ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator
TELECOM
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OSS

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Reduce business, financial & technical risks with a multi-vendor platform
All-in-one platform
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Infraon Infinity

On-Prem
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An all-in-one platform to infinitely accelerate IT & business transformation

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Pon Vijaya Raghvan

Pon Vijaya Raghvan

Pon Vijaya Raghvan's articles

14483 min
  1. AI
  2. AIOps
  3. Good Reads

AIOps is Here – and BSFI Will Never Be the Same

The BFSI industry is undergoing a huge transformation – driven by Artificial Intelligence for IT Operations (AIOps). The timing couldn’t be more appropriate as financial institutions grapple with increasing IT complexity, stringent regulatory requirements, and the need for seamless operations. The reality is that the industry is characterized by a high volume of transactions, stringent […]
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197 min
  1. Good Reads
  2. Network Availability Monitoring Tools
  3. RMM(Remote Monitoring and Management)

Understanding the Impact of Hypervisor Monitoring

Virtualization technology has changed the way we manage computing resources, allowing multiple virtual machines (VMs) to run on a single physical machine. Hypervisor monitoring software is responsible for creating and managing such VMs. Monitoring these hypervisors is crucial for boosting the health, performance, and security of the entire virtualized environment.  Related blog: 10 reasons why […]
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itsm wrkflow 01 min
  1. Good Reads
  2. ITSM
  3. Workflow Automation

Integrated ITSM workflows: The backbone of efficient service management

In an era where businesses are driven by digital transformation, how organizations manage their IT services can be the line between operational efficiency and systemic breakdown. Central to this is the concept of IT Service Management (ITSM) and, more pointedly, the ITSM workflow. This blog aims to unravel the nuances, benefits, and modern approaches to […]
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The Ultimate Guide to ITSM Ticketing Systems in 2024
  1. IT Ticket
  2. ITSM
  3. Ticket Management
  4. Video Blogs

The Ultimate Guide to ITSM Ticketing Systems in 2024

Organizations heavily rely on their IT infrastructure to function efficiently. However, with increasing complexities and diverse IT services, managing and resolving incidents, problems, and requests can be a daunting task. To streamline these processes, IT Service Management (ITSM) ticketing systems have emerged as valuable tools for IT departments. In this comprehensive guide, we will delve […]
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IT Event Management Software 2024
  1. ITIL Software
  2. ITSM
  3. Video Blogs

IT Event Management Software 2024

Introduction In today’s technology-driven world, organizations heavily rely on their IT infrastructure to support business operations and deliver seamless services to customers. However, managing the complexities of IT environments and addressing potential issues promptly can be a daunting task. This is where IT Service Management (ITSM) comes into play, providing a structured framework to manage […]
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What is a Fixed Assets Management System?
  1. Asset Management
  2. Fixed Asset Management
  3. Video Blogs

What is a Fixed Assets Management System?

A Fixed Assets Management System is a comprehensive software solution or framework designed to assist businesses in effectively tracking, managing, and optimizing their fixed assets. Fixed assets are long-term resources that a company owns and uses to support its operations or generate income. These assets typically have a significant value and are expected to provide […]
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Chatbots vs. Conversational AI: What’s the Difference?
  1. AI
  2. Chatbot
  3. Video Blogs

Chatbots vs. Conversational AI: What’s the Difference?

Introduction Chatbots are computer programs designed to simulate human conversations through textual or auditory means. They are typically rule-based and follow predefined scripts to respond to user inputs. While chatbots excel at providing basic information and handling simple inquiries, they often lack true conversational abilities and struggle to understand complex user intents. Examples of companies […]
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standard quality control concept m5 min
  1. Good Reads

Freshdesk vs. Zendesk vs. Infraon in 2024

IT operations management (ITOps) encompasses a range of activities and processes involved in managing an organization’s IT infrastructure. While essential for maintaining a smooth and efficient IT environment, ITOps management can present several challenges. Here are five reasons: Related article: Zendesk vs Atlassian vs Infraon in 2023 5 challenges of ITOPs management So, ITOps management […]
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standard quality control concept m2 min
  1. Asset Management
  2. Pricing Guide & Comparisons
  3. Software Alternatives

ManageEngine AssetExplorer Pricing 2024

In today’s technology-driven world, organizations rely heavily on their IT infrastructure to operate efficiently and stay competitive. However, managing the complex ecosystem of IT assets and ensuring their optimal utilization can be daunting. This is where IT Asset Management (ITAM) steps in as a strategic practice that enables businesses to gain better control over their […]
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26763705 2112.q706.006.F.m005.c5.franchise business 1
  1. Asset Management
  2. Asset Optimization

How Asset Optimization Helps Small Businesses?

Small and medium-sized businesses face numerous challenges when it comes to managing their assets, from limited resources to a lack of specialized expertise. Asset optimization can be a powerful tool to help small businesses overcome these challenges and improve their operations. Small businesses can reduce costs, increase revenue, and improve their overall performance by maximizing […]
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computer information systems vs information technology illustration
  1. ITOps

What are the common challenges in IT Operations management?

IT operations management manages the day-to-day operations of an information technology (IT) department. The goal of IT operations management is to ensure that the department runs smoothly and efficiently while meeting the needs of the business. However, ITOM can be a challenge, as there are several factors to consider. IT operations management has been encountering […]
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