Skip to content
Expert Insights on ITOps and Customer SuccessExpert Insights on ITOps and Customer SuccessExpert Insights on ITOps and Customer SuccessExpert Insights on ITOps and Customer Success
  • Visit Product Site
  • ITAM
  • ITSM
  • AIOps
  • ITOps
  • Products
    • Infraon Infinity
    • Infraon Assets
    • Infraon ITSM
    • Infraon NMS
    • Infraon ITIM/IMS
    • Infraon AIOps
    • Infraon NCCM
    • Infraon OSS
  1. Home

Software Alternatives

2331361 min
  1. Helpdesk Software
  2. IT Ticket
  3. Software Alternatives
  4. Ticket Management

20 Best Helpdesk Ticketing Systems & Tools in 2025

The basis of any successful customer service department is a responsive helpdesk ticketing system. As the world heads into 2025, the landscape of these systems is more innovative than ever, providing features that cater to the needs of large and small organizations. From AI-powered automation to intuitive user interfaces, these systems are focused on solving […]
Nayeema Tabassum
Written by Nayeema Tabassum February 28, 2024February 5, 2025
man typing laptop with screen that says smart it min
  1. ITSM
  2. Software Alternatives

Jira ITSM vs. ServiceNow vs. Infraon in 2025

 In the ever-evolving landscape of IT Service Management (ITSM), the need for effective solutions has become increasingly vital. As organizations strive to enhance their service delivery, evaluating the leading contenders in the market has become imperative. In this compelling blog, we embark on a captivating exploration of the intense competition between Jira ITSM, ServiceNow, and […]
Samaresh Mandal
Written by Samaresh Mandal July 18, 2023March 26, 2025

Most Viewed Posts

  • IT Operations Management (ITOM) Best Practices (66,441)
  • What is An Asset Register, And What Are The Benefits of Maintaining Asset Registers? (44,250)
  • Synonyms and Best Alternatives to “Happy to help” (24,408)
  • Challenges in Physical Verification of Fixed Assets (20,347)
  • What is customer-facing? Customer facing roles 101 (19,941)

Recent Posts

  • What is IPAM? How IP Address Management Works
  • What is File Transfer Protocol (FTP)?
  • AI vs. Gen AI: Breaking Down the Key Differences for 2025 
  • 7 Firewall Management Best Practices in 2025
  • Modern IT Infrastructure Management: Three Pillars for Success in 2025

Categories

Archive

Follow us on Social Media

Our Products

  • Infinity Platform
  • Infraon ITSM
  • Infraon Helpdesk
  • Infraon ITIM
  • Infraon NMS
  • Infraon Uptime
  • Infraon Assets
  • And many more

© Infraon Corp. All rights reserved