ITSM Digital Employee Experience (DEX) Good Reads How ITSM Can Transform the Digital Experiences of Employees It is no secret that the pandemic has greatly accelerated the need for digital transformation, and workplace technology is no exception. Meanwhile, the overarching move to omnichannel and digital-first approaches has dramatically reset employee needs. Furthermore, as we continue to move toward a modern world of hybrid working, organizations must optimize their employee experience (EX) […] Written by Chandana April 10, 2023December 30, 2024
ITOps Will SaaS IT Operation Management Ever Rule the World? SaaS is a cloud-based software licensing model that allows access to data from any device with an internet connection and a web browser. SaaS IT operation management consists of minimizing the cost of unused SaaS products and maximizing their use. Across industries, software as a service has become a more viable option due to its […] Written by Ganesh Prabhakaran S March 31, 2023July 7, 2025
ITOps What are the common challenges in IT Operations management? ITOM Software manages the day-to-day operations of an information technology (IT) department. The goal of IT operations management is to ensure that the department runs smoothly and efficiently while meeting the business’s needs. However, ITOM can be a challenge, as several factors must be considered. IT operations management has been encountering a few challenges recently, […] Written by Pon Vijaya Raghvan March 31, 2023April 11, 2025
ITOps The Ultimate Checklist for Buying IT Operations Management Tools Choosing a new IT operations management tool is challenging. Several factors must be considered before investing in a tool. IT expenses account for an average of 10%- 15% of business revenue, so making an informed decision about purchasing a tool is crucial for your company. Related article: Why SaaS equilibrium is crucial to surviving the […] Written by Vinutha March 31, 2023April 11, 2025
Inventory Management Asset Management Video Blogs A Complete Guide to IT asset Inventory Technology is a major part of our lives, and it’s essential to keep track of all of the assets that your business or organization utilizes. An inventory of IT assets, including hardware, software, and license information, is essential for an effective IT management strategy. This article provides a complete guide to IT asset inventory, its […] Written by Soumya Nandhakumar March 28, 2023January 3, 2025
CMMS Video Blogs Best CMMS Software Features and Its Benefits Do you want to streamline maintenance operations and increase efficiency in your business? An effective Computerized Maintenance Management System (CMMS) is the key to unlocking those benefits. CMMS software is a powerful tool to help you manage maintenance activities, inventory levels, and other related tasks. This article will discuss the best CMMS software features and […] Written by Soumya Nandhakumar March 28, 2023April 17, 2025
Asset Management Video Blogs Build Strategic IT Asset Management Planning in 2025 The rapid growth and adoption of technology have transformed the way businesses operate. As businesses continue to evolve, so do the IT assets they use. Companies need to manage their IT assets and plan for the future to remain competitive. This article will discuss the importance of strategic IT asset management planning, its benefits, and […] Written by Ganesh Prabhakaran S March 28, 2023March 20, 2025
Digital Employee Experience (DEX) ITSM Why DEX and ITSM are like two peas in a pod In this digital-everything age, companies must focus on providing a seamless digital employee experience (DEX) to keep their employees engaged and motivated. But first, how many times has it occurred to you recently that DEX is an essential part of IT service management (ITSM)? The fact is that many tend to neglect digital tools used […] Written by Arun Prasath R March 22, 2023March 26, 2025
Asset Management Infrastructure Asset Management Best Practices in Infrastructure Asset Management Infrastructure asset management is an essential component of any successful business. It requires planning and thoughtful execution in order to ensure the longevity and efficiency of the organization’s assets. This article will discuss the best practices in infrastructure asset management and how they can help businesses achieve their operational goals. We will also cover the […] Written by Aswin V P Ram March 22, 2023April 30, 2025
