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ITOM - IT OPERATIONS MANAGEMENT
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Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management
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ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health
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SecuRA

On-Prem

Ensure total security with a remote access & privilege platform
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NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights
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NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure
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AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power
CUSTOMER SUCCESS
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ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator
TELECOM
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OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform
All-in-one platform
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Infraon Infinity

On-Prem

An all-in-one platform to infinitely accelerate IT & business transformation

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ITOps

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  1. AI
  2. Incident Management
  3. ITOps
  4. ITSM

Keeping IT on track: Why AI-powered incident management in ITOps is an urgent need

Chaos seems to have taken up permanent residence in the ITOps world, as far as incidents are concerned. The sheer volume and complexity of incidents can overwhelm even the most seasoned professionals. Picture this – 74% of ITOps professionals admit that their current incident management tools are struggling to cope with the workload. This alarming […]
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  1. AIOps
  2. Digital Employee Experience (DEX)
  3. ITOps
  4. Video Blogs

ITOM as the Gateway to AIOps and DEX

With the growing complexity of IT environments, it has become increasingly challenging to manage IT operations manually. The advent of advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) has led to the development of AIOps and Digital Experience Management (DEX), which leverage ITOM capabilities to deliver even more significant benefits. Before getting […]
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Top Metrics to Monitor for AWS (ELB) Elastic Load Balancing
  1. ITOps
  2. Server Monitoring Software
  3. Video Blogs

Top Metrics to Monitor for AWS (ELB) Elastic Load Balancing

You can build load balancers for your application using elastic load balancing (ELB) without managing the servers that do the load balancing. However, because it’s a managed service, using conventional monitoring tools gives you less visibility. Utilizing the available AWS monitoring tools is, therefore, even more crucial. By deploying more servers as necessary, ELB (Elastic […]
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computer information systems vs information technology illustration
  1. ITOps

What are the common challenges in IT Operations management?

IT operations management manages the day-to-day operations of an information technology (IT) department. The goal of IT operations management is to ensure that the department runs smoothly and efficiently while meeting the needs of the business. However, ITOM can be a challenge, as there are several factors to consider. IT operations management has been encountering […]
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  1. ITOps
  2. Customer Service
  3. SaaS

Why SaaS equilibrium is crucial to surviving the recession

At this point, there’s no dilly-dallying about what’s coming. If you’ve noticed, LinkedIn feeds seem full of confusion and distress. Experts say they predicted it. Companies are close to pushing the panic button. So, let’s talk about the current recession. More importantly, let’s discuss how your company’s relationship with SaaS tools could be a make-or-break […]
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