Good Reads ITOps From legacy to leading-edge: 7 ways to strengthen the IT backbone of FinOps in 2025 A decade ago, FinOps was primarily entrenched in legacy systems. These systems, while reliable, often lacked the agility and efficiency required in a fast-paced, technology-driven world. Organizations had their financial operations hamstrung by clunky interfaces, limited integration capabilities, and manual processes. As you already know, there has since been an unprecedented evolution of automation, cloud […] Written by Arun Prasath R October 26, 2023January 6, 2025
ITOps 4 Real-World Tips to Optimize the Productivity of Your Modern IT Teams The modern IT landscape is filled with rapid technological advancements, evolving work models, and growing user expectations. To improve team productivity, IT leaders must adapt to these shifting dynamics. The transition from on-premises data centers to cloud infrastructure has been especially like a cat among the pigeons. With the explosion of SaaS applications, today’s IT […] Written by Srikanth Audina October 12, 2023April 11, 2025
ITOps SaaS The Next Big Thing in SaaS IT Operations Management Introduction: In today’s technology-driven world, businesses rely on their IT infrastructure to secure smooth business operations, increase productivity, and deliver excellent customer experiences. IT Operations Management (ITOM Tool) is vital in maintaining these complex IT systems’ performance, availability, and reliability. One approach that has gained significant popularity in recent years is Software-as-a-Service (SaaS) IT Operations […] Written by Samaresh Mandal September 12, 2023June 18, 2025
Good Reads ITOps Everything You Should Know About Collaborative Work Management In 2025 Introduction The imperative for streamlined collaboration and efficient task management stands as an undeniable truth. Amidst the intricate interplay of interconnected processes, systems, and cutting-edge technologies, the significance of adopting a coherent and meticulously structured approach cannot be overstated. This approach is essential not only for ensuring the seamless continuity of operations but also for […] Written by Vinutha August 22, 2023February 18, 2025
AI ITOps Video Blogs AI-Powered Knowledge Base: Why Do You Need One? In the rapidly evolving landscape of AI applications, the need for a knowledge base, especially the AI-Powered Knowledge Base, has become crucial to harness the full potential of generative AI and its integration into customer service. Related article: AI-Powered Ticket Automation: All You Need To Know Knowledge vs. Intelligence At its core, knowledge serves as […] Written by Sachin Kumar July 27, 2023January 3, 2025
AI Incident Management ITOps ITSM Keeping IT on track: Why AI-powered incident management in ITOps is an urgent need Chaos seems to have taken up permanent residence in the ITOps world, as far as incidents are concerned. The sheer volume and complexity of incidents can overwhelm even the most seasoned professionals. Picture this – 74% of ITOps professionals admit that their current incident management tools are struggling to cope with the workload. This alarming […] Written by Arun Prasath R July 13, 2023April 10, 2025
AIOps Digital Employee Experience (DEX) ITOps Video Blogs ITOM as the Gateway to AIOps and DEX With the growing complexity of IT environments, it has become increasingly challenging to manage IT operations manually. The advent of advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) has led to the development of AIOps and Digital Experience Management (DEX), which leverage ITOM capabilities to deliver even more significant benefits. Before getting […] Written by Chandana May 9, 2023January 22, 2024
ITOps Server Monitoring Software Video Blogs Top Metrics to Monitor for AWS (ELB) Elastic Load Balancing You can build load balancers for your application using elastic load balancing (ELB) without managing the servers that do the load balancing. However, because it’s a managed service, using conventional monitoring tools gives you less visibility. Utilizing the available AWS monitoring tools is, therefore, even more crucial. By deploying more servers as necessary, ELB (Elastic […] Written by Deepak Gupta April 26, 2023January 22, 2024
ITOps Will SaaS IT Operation Management Ever Rule the World? SaaS is a cloud-based software licensing model that allows access to data from any device with an internet connection and a web browser. SaaS IT operation management consists of minimizing the cost of unused SaaS products and maximizing their use. Across industries, software as a service has become a more viable option due to its […] Written by Ganesh Prabhakaran S March 31, 2023April 11, 2025