Good Reads

90833 min
  1. Good Reads
  2. ITOps
  3. Network Configuration Management
  4. Network Management
  5. Network Monitoring System

Network Configuration and Change Management: Best Practices

Undoubtedly, networks are growing in complexity with devices, cloud integrations, and hybrid setups, which means managing configurations and changes is more crucial than ever before. It goes a long way to prevent disruptions, safeguard data, and meet regulatory requirements. After all, mishandled configurations can lead to outages, vulnerabilities, or penalties, while a well-executed NCCM strategy […]
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How to Know When You’ve Outgrown Your Asset Management Solution
  1. Asset Management
  2. Asset Tracking
  3. Good Reads
  4. Software Asset Management

How to Know When You’ve Outgrown Your Asset Management Solution

Managing assets, whether physical equipment, digital files, or operational resources, demands a powerful system to track, maintain, and optimize their use. An asset management solution serves as a foundation for keeping operations running smoothly, providing visibility into resource allocation and performance. However, as businesses expand, an outdated or inadequate asset management solution can hinder progress, […]
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How IP Address Management Works
  1. Good Reads
  2. IPAM
  3. Network Monitoring System

What is IPAM? How IP Address Management Works

As networks grow in complexity with more devices, cloud services, and IoT deployments, keeping track of IP addresses becomes increasingly challenging. IPAM provides the processes and tools for managing, allocating, and tracking IP addresses efficiently. By integrating with core network services like DNS (Domain Name System) and DHCP (Dynamic Host Configuration Protocol), IPAM ensures each […]
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artificial intelligence 002
  1. AI
  2. Customer Success
  3. Cybersecurity
  4. Good Reads

AI vs. Gen AI: Breaking Down the Key Differences for 2025 

Imagine IT systems that fix themselves, customer service platforms that auto-resolve tickets, and organizations that detect and block fraud in milliseconds. This is not science fiction—it is the real-world impact of AI vs. Gen AI. While traditional AI drives automation and intelligent decision-making, Generative AI takes it further, writing reports, generating code, and crafting marketing […]
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In today’s digital world, firewall management is a key part of IT security, acting as the first line of defense against cyber threats.
  1. Cybersecurity
  2. Good Reads
  3. security management
  4. Zero Trust Security

7 Firewall Management Best Practices in 2025

Introduction In today’s digital world, firewall management is a key part of IT security, acting as the first line of defense against cyber threats. A firewall helps monitor and control network traffic, ensuring only authorized data passes through while blocking malicious activities. With cyber threats evolving rapidly, firewall protection has become more crucial than ever […]
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man interacts with futuristic digital interface
  1. Asset Management
  2. Good Reads
  3. ITIM
  4. Network Management

Modern IT Infrastructure Management: Three Pillars for Success in 2025

Introduction  IT infrastructure is the backbone of every modern business, supporting operations, data management, and digital services. As companies progress towards digital transformation, a strong and flexible IT infrastructure becomes more important than ever. By 2025, success in IT infrastructure management will depend on three key pillars. Automation & AI-driven IT Infrastructure Management will enhance […]
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2843861
  1. Good Reads
  2. Helpdesk Software
  3. ITAM
  4. ITIM
  5. ITSM

What are Operational Support Systems (OSS) in Telecom?

Introduction: Understanding OSS in Telecom The telecom industry has undergone a massive transformation due to increasing demand for high-speed connectivity, next-generation network infrastructure, and seamless service delivery. To keep up with this complexity, telecom service providers rely on operational support systems—a suite of specialized software solutions designed to manage, monitor, and optimize networks and services. […]
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  1. Good Reads

The Importance of SOC 2 Certification for Building Customer Trust

Companies entrust service providers with sensitive data like customer records, financial details, and intellectual property, which demand rigorous security and reliability. SOC 2 certification (Service Organization Control 2), developed by the American Institute of Certified Public Accountants (AICPA), is a globally recognized standard that validates an organization’s commitment to data protection and operational excellence.  For SaaS, […]
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