Author: satishkumar

Satish Kumar Vijayaragavan is the Founder and CEO of EverestIMS Technologies Limited, the company behind the Infraon product suite. A Computer Science graduate from the University of Madras, he co-founded EverestIMS and has spent over two decades building it from a bootstrapped startup into a recognised enterprise software product company serving organisations across India, the Middle East, and Southeast Asia. Satish’s leadership spans product vision, go-to-market strategy, and international expansion across ITSM, AIOps, ITAM, and network management domains. EverestIMS Technologies Limited won the ET Promising Brands 2025 and was named among the Forbes Select 200 in 2024 under his leadership. Satish writes on enterprise IT strategy, AI-driven operations, and what it takes to build a scalable software product company from India.
  1. AI
  2. Helpdesk Software
  3. Ticket Management
  4. Video Blogs
With advancements in technology, the integration of AI ticketing systems and automated ticketing systems has revolutionized the way organizations manage their ticketing processes. In this blog, we will delve into the world of AI-powered ticket automation, exploring its benefits, features, and how it can transform your business. Related article: What is AI-Helpdesk? Understanding AI-Powered Ticket […]
  1. Asset Management
  2. ITAM
  3. Pricing Guide & Comparisons
Managing your IT assets manually can be an exhausting and expensive endeavor. If you want a comprehensive solution to streamline the process, look no further than IT asset management (ITAM). Several tools can help you efficiently manage your IT assets. This article looks at Lansweeper and Lansweeper Pricing, an all-in-one platform that offers complete visibility […]
  1. Asset Management
Importance of IT Asset Management is increasingly recognized across the education sector. All educational institutions, from elementary schools to technical colleges, from medical schools to law schools, must manage and maintain their records and keep them current on all their inventory and fixed assets. Due to the stakeholders involved, public schools, private schools, and institutions […]
  1. Asset Management
Most inventory management systems today include a core set of features and functions, such as asset tracking identifiers, hardware tools for reading the identifiers, documentation and reporting processes, and asset management solutions designed to collect and synthesize inventory data. You can use office asset management software to ensure that every part of your company runs […]
  1. Asset Management
Without equipment, you cannot finish the task swiftly. Equipment is the foundation of organizations. Because they are assets that are important to businesses, equipment management is also crucial. Equipment inventory management is the most important aspect of an organization because the equipment needs inventory when it is sent for repair because parts are changed or […]
  1. Infraon Assets
An effective computerized maintenance management system (CMMS) or enterprise asset management (EAM) solution can be a game-changer for any enterprise that relies on its physical assets to do business. A CMMS/EAM can help reduce costs, improve efficiency and equipment uptime, and enable better decision-making across the enterprise by automating and streamlining maintenance operations. But with […]
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