Author: Deepak Kumar S

Deepak Kumar Shenbagarajan is a Chief Architect for OSS at EverestIMS Technologies Limited, where he leads the architectural design and scalability of Infraon's OSS and network management product lines. His work defines how Infraon manages complex, multi-vendor network environments for telecom operators and large enterprises, encompassing network configuration management, fault management, and performance monitoring. Deepak’s role reflects the strategic weight Infraon places on OSS as a core differentiator in the telecom and infrastructure markets. Deepak writes on OSS architecture, network management, telecom IT infrastructure, and the engineering decisions behind building carrier-grade software products at scale.
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  1. Change Management Models
  2. ITSM

What is Change Management? Benefits, Process, and Best Practices

The worldwide digital revolution of industries necessitates enterprises to include the change in their development strategy. You might be better prepared to implement changes in your organization by comprehending the objectives, types, advantages, and difficulties of change management. Utilizing available technology to address organizational difficulties and grasp economic opportunities is the core of digital transformation. […]
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  1. ITOps

The Insider’s Guide to IT Operations Management Tools

Lately, the ITOps movement has gained much traction, and for the right reason. This software development and delivery technique transforms how organizations offer value to their employees and customers. Effective operations management is crucial when dealing with people, processes, technology, materials, and machines.  Related article: An Ultimate Guide to Network Performance Monitoring (NPM) If you […]
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Best Practices for Network Monitoring
  1. ITOps

Network Fault Management and Monitoring: Definition, Benefits, and Guide

Can companies afford to have network breakdowns or downtime in this digital-first era? No, they can’t. With digital transformation taking place across industries and increasing expectations to stay connected wherever you are, companies need to up their game and ensure they provide uninterrupted network services and high performance. Therefore, understanding network fault management and monitoring […]
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  1. ITOps
  2. Network Performance Monitor

An Ultimate Guide to Network Performance Monitoring (NPM)

When you think about improving visibility into your IT environment, monitoring applications and the other infrastructure that hosts them might be the first thing that comes to mind. Although infrastructure and application monitoring are two essential components of an overall monitoring strategy, network monitoring, and network performance are equally vital—and often easier to overlook. If […]
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A Complete Guide to Network Availability Monitoring Tools
  1. ITOps
  2. Network Availability Monitoring Tools

Network Availability Monitoring Tools

For any digital service provider, there’s nothing worse than remaining in the dark and responding to network issues only when a customer rings in with a complaint.  However, the planning and management needed to remain ahead of such network issues requires consistent monitoring.  Network availability monitoring is a crucial aspect of network management and administration […]
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