Author: Deepak Kumar S

Deepak Kumar Shenbagarajan is a Chief Architect for OSS at EverestIMS Technologies Limited, where he leads the architectural design and scalability of Infraon's OSS and network management product lines. His work defines how Infraon manages complex, multi-vendor network environments for telecom operators and large enterprises, encompassing network configuration management, fault management, and performance monitoring. Deepak’s role reflects the strategic weight Infraon places on OSS as a core differentiator in the telecom and infrastructure markets. Deepak writes on OSS architecture, network management, telecom IT infrastructure, and the engineering decisions behind building carrier-grade software products at scale.
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  1. ITSM

How an integrated ITSM and ITOM platform can help you accelerate it

Accelerating the overall enterprise efficiency is not an easy task as you probably rely on multiple tools to communicate with customers, partners, employees, and vendors. There’s a chance that you’re already working with multiple software vendors to optimize your IT and network infrastructure. However, this can create chaos across your IT landscape – causing poor […]
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can your it infrastructure be the cause of the low efficiency of your it operations
  1. IT Infrastructure Management

Can your IT Infrastructure be the cause of the low efficiency of your IT Operations?

IT infrastructure was often thought of as the support system of organizations. Before 2020, most IT-related investments were planned to keep up with the competitors or technology. However, these plans were executed only if the yearly budget allowed it. Covid-19 was an eye-opener for such organizations. The pandemic made businesses realize that IT was no […]
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network performance
  1. ITOps
  2. Network Performance Monitor

Importance of Network Performance Monitoring Tools 2025

The importance of Network Performance Monitoring Tools is even greater now because of increasing network complexity. Network management has become one of the most crucial aspects of a business. Without effective network management, it is impossible to have a productive workplace, zero downtime, and zero network failures. Network management makes high network availability a reality. […]
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Types of Network Performance Monitoring Tools
  1. ITOps
  2. Network Performance Monitor

Types of Network Performance Monitoring Tools

Modern networks are complex. Their complexity is increasing daily. As much as this complexity solves modern-day problems, it may also give rise to many. Adding to the complexity is that networks have become the backbone of an organization. With remote working increasing, organizations are relying on networking infrastructure, network performance monitoring tools and technologies.  Why […]
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  1. ITSM

How to choose the best-fit ITSM software for your fast-growing Tech start-up?

Choosing the right IT service management (ITSM) software for your company is crucial since it directly impacts your end-to-end IT service delivery. And, if you’re a start-up, you need to be especially cautious about the software you use. If you choose the wrong IT helpdesk software that doesn’t match your organization’s requirements, you might waste […]
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Inventory Management Versus Asset Management A Discussion
  1. Asset Management

Inventory Management vs. Asset Management: Are they any different from each other?

Any organization that is in business consistently will have several sub-entities within the whole for it to operate smoothly and function in harmony. For an organization to function correctly, its assets and inventory must be maintained properly. Inventory management vs. asset management is crucial, as both are vital in optimizing operations, reducing costs, and ensuring […]
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