Asset Management Telcom The Impact of Digital Transformation in Telecom Introduction: Understanding Digital Transformation in Telecom The telecom industry is at the forefront of digital transformation, driven by rapid technological advancements, evolving customer demands, and an increasingly competitive market. Digital transformation in telecom is not just about adopting new technologies; it’s about redefining business models, enhancing operational efficiency, and improving customer experience. With the rise […] Written by Ganesh N Kumar April 14, 2025August 18, 2025
Good Reads Comparing Open-Source vs. Proprietary ITSM Platforms Efficient IT Service Management (ITSM) is essential for organizations to manage their IT infrastructure, streamline operations, and improve service delivery. ITSM platforms are the backbone of these efforts by providing tools for incident management, service requests, asset tracking, and more. ITSM platforms help organizations maintain high operational standards while ensuring seamless interaction between the IT […] Written by Sudhakar Aruchamy March 17, 2025March 17, 2025
Good Reads Network Configuration Management Network Management Network Performance Monitor How to Streamline Telecom Network Management with GenAI Telecom has been a low-margin and high-spend industry. The profit by the top 10 operators since 2019 has just increased by 2.7%, while continuous spending is going to roll out 5G networks. Amidst the high competition, effective solutions are needed to recover and power through. Telecom network management is a critical yet complex task that […] Written by Soumya Nandhakumar July 8, 2024July 14, 2025
AI Asset Management Good Reads ITAM ITOps Why IT admins and Gen AI need to work together The role of IT administration has become increasingly crucial for the smooth operation of modern enterprises in the current digital-first climate. With the evolution of technology, the emergence of the role of generative AI (Gen AI) has opened new avenues for innovation and efficiency. This blog aims to delve into the synergistic relationship between IT […] Written by Soumya Nandhakumar May 16, 2024July 9, 2025
Good Reads ITSM Workflow Automation How Workflow Automation Frees IT Admins to Maximize Their Potential In modern business environments, IT administrators help support and maintain the overall technological infrastructure of organizations. With the rise of workflow automation in IT operations, there is a marked increase in productivity and operational performance. Workflow automation in IT operations refers to the strategic application of technologies to carry out routine, complex tasks that traditionally […] Written by PRAVEEN SINHA May 14, 2024March 20, 2025
AI Good Reads ITSM The State of ITSM in 2026 and What to Expect in 2027? itsm tools: The most significant shift of the past 18 months is not that AI entered ITSM. It is that the conversation changed from “should we use AI?” to “why is our AI not working yet?” Only 28% of AI use cases in infrastructure and operations achieve ROI expectations, while 20% fail outright, according to a […] Written by Arun Prasath R December 14, 2023May 26, 2026
AI Good Reads Tips for Hiring and Keeping Top IT Talent Building and retaining skilled IT teams is no minor feat since these professionals are pillars of innovation, service quality, and market competitiveness. Yet, many companies face the challenge of retaining them. Unfortunately, high turnover disrupts continuity, increases recruitment and training expenses, and results in the loss of invaluable knowledge. Addressing this retention challenge becomes a […] Written by Ganesh N Kumar October 18, 2023July 4, 2025
ITSM Video Blogs ITSM vs. CMDB: What Are The Main Differences? In today’s tech-driven business landscape, efficient IT management is a cornerstone of success. Two essential tools in this realm are IT Service Management (ITSM) and Configuration Management Database (CMDB). They work together to ensure seamless operations and optimal asset utilization. In this blog, we’ll explore ITSM vs. CMDB while comparing the two based on their […] Written by Ganesh N Kumar August 14, 2023January 22, 2024
Asset Management ITAM Pricing Guide & Comparisons EZOfficeinventory Pricing Plan & Cost Guide As businesses grow and become increasingly reliant on technology, managing and tracking their IT assets becomes critical. This is where IT Asset Management (ITAM) solutions come into play, providing organizations with the tools to monitor and control their digital resources effectively. One such popular solution is EZOfficeinventory, which offers comprehensive ITAM features and flexible pricing […] Written by Deepak Kumar S July 20, 2023July 9, 2025
