Our Products
ITOM - IT OPERATIONS MANAGEMENT
infraon Assets icon

Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management

infraon ITIM icon

ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health

infraon ITSM icon

SecuRA

On-Prem

Ensure total security with a remote access & privilege platform

infraon NMS icon

NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights

infraon ITSM icon

NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure

infraon ITSM icon

AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power

CUSTOMER SUCCESS
infraon ITSM icon

ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator

TELECOM
infraon ITSM icon

OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform

All-in-one platform
infraon ITSM icon

Infraon Infinity

On-Prem

An all-in-one platform to infinitely accelerate IT & business transformation

Let's explore

Author: PRAVEEN SINHA

15222 min
  1. Good Reads
  2. ITSM
  3. Workflow Automation

How Workflow Automation Frees IT Admins to Maximize Their Potential

In modern business environments, IT administrators help support and maintain the overall technological infrastructure of organizations. With the rise of workflow automation in IT operations, there is a marked increase in productivity and operational performance.  Workflow automation in IT operations refers to the strategic application of technologies to carry out routine, complex tasks that traditionally […]
Written by
4271 min
  1. Good Reads
  2. ITOps
  3. Network Monitoring System

Why VM Monitoring is a Game-Changer for Enterprises 

 Virtual Machines (VMs) enable enterprises to scale resources according to demand without the heavy investment in physical hardware. However, with great flexibility comes the need for vigilant oversight. This is why Virtual Machine Monitoring (VMM) makes sure that VMs operate at their peak performance, remain available, and are secured against potential threats.  Related blog: 5 […]
Written by
finance money debt credit balance concept min
  1. Cost Management
  2. Helpdesk Software
  3. Return on Investment

An Ultimate Guide to ROI of Helpdesk Solutions in 2024

Did you know that 88% of B2B customers expect personalized service similar to what they receive as consumers? Imagine having tools that meet and exceed these expectations while boosting business. Customers can choose their preferred communication channels in today’s interconnected digital ecosystem. A robust helpdesk solution recognizes diversity and offers a spectrum of options to […]
Written by
2305.i511.016.S.m009.c13.ai generated flat illustration
  1. AI
  2. ITSM
  3. Service Desk

Conversational AI Service Desk: The Future of ITSM

In Information Technology Service Management (ITSM), the service desk plays a pivotal role in ensuring smooth operations and providing crucial support. Historically, these desks were predominantly governed by human agents. However, recent technological advancements have led to a growing shift toward the implementation of conversational AI service desks. These AI-powered desks bring enhanced efficiency, quick […]
Written by
Empower Your Workforce with Digital Employee Experience Management
  1. Digital Employee Experience (DEX)
  2. Video Blogs

Empower Your Workforce with Digital Employee Experience Management

As a key decision-maker of a growth-oriented organization, you always want to promote a collaborative work environment where employees are encouraged to work together, share ideas, and leverage each other’s strengths. Unfortunately, the Covid-19 pandemic has changed the way we work! With the rise of hybrid work and employees operating from a variety of devices […]
Written by