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Problem Management

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  1. ITSM

Spending More on ServiceNow in 2025? Learn with Infraon

IT service management (ITSM) has become a critical function for organizations to ensure seamless IT operations and customer satisfaction. ServiceNow has been one of the go-to ITSM solutions for many enterprises in recent years. However, with the ever-increasing demand for advanced ITSM capabilities, many organizations are finding themselves spending more on ServiceNow licenses and struggling […]
Manjeet Gupta
Written by Manjeet Gupta April 27, 2023April 10, 2025
Infraon Problem Management min 1
  1. Good Reads
  2. ITIL Software
  3. ITSM
  4. Problem Management

What is Problem Management and Other Key ITIL Processes?

A robust IT service should include the ITIL problem management process since it is crucial for the long-term supply of services. Understanding the ITIL problem management process flow is vital to any organization when numerous events coincide or the same incident occurs multiple times.  When incidents occur, productivity is hampered, and prompt solutions are offered, […]
Ganesh Prabhakaran S
Written by Ganesh Prabhakaran S February 20, 2023April 10, 2025

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