Author: Soumya Nandhakumar

Soumya Nandhakumar is the Product Marketing Manager at EverestIMS Technologies Limited, where she leads content strategy for the Infraon suite. With prior experience at Dell, DBOI, and ANZ, she brings a cross-industry perspective to how enterprise IT tools are evaluated, adopted, and measured. Soumya writes on ITSM, ITAM, AIOps, and SaaS product trends, with a focus on helping IT and business leaders cut through market noise to make informed decisions. Her content is grounded in product expertise and reviewed by Infraon's technical team, ensuring that every piece reflects the operational realities of managing enterprise IT infrastructure.
predictive monitoring
  1. Infraon AIOps
  2. Predictive Monitoring

Predictive Monitoring: AI Strategies to Reduce Downtime and Boost IT Visibility

Modern IT environments are vast, distributed, and constantly evolving. As infrastructure grows more complex, traditional monitoring tools that only react to failures fall short. Predictive monitoring changes the Infraon IMS deliverse equation by forecasting issues before they impact performance or availability.  By combining infrastructure monitoring with real-time insights from predictive analytics, IT teams can follow intuitive […]
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quality assurance key certified product excellence faas 2
  1. Good Reads
  2. Network Configuration Management

SIEM vs Log Management: Key Differences, Tools & Security Insights

In modern IT security, the ability to collect, analyze, and respond to log data in real time has become foundational to breach prevention, forensics, and compliance. This is where two approaches, SIEM and log management, play distinct roles. Both process logs, but they do so in different ways and serve different goals.  This blog offers […]
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sla vs ola Hero
  1. Good Reads
  2. ITSM
  3. Service Level Agreement

SLA vs. OLA in ITSM: Key Differences, Examples, and Best Practices 

Service delivery in ITSM depends on measurable targets and clear internal accountability. Two core agreements define that structure: Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Though often grouped together, they serve distinct roles. Knowing how to separate and align SLA vs OLA is key to improving outcomes and avoiding friction between teams and […]
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network topologies
  1. Network Availability Monitoring Tools
  2. Network Monitoring System

Network Topologies in Computer Networks: Types, Diagrams & Mapping Explained 

Every connected device, cable, and transmission path contributes to how data flows across an IT environment. These physical and logical arrangements define what is known as topology in a computer network. For IT teams managing increasingly complex infrastructures, understanding how devices are arranged and how they communicate is critical.  This blog aims to break down […]
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itops vs devops
  1. AIOps
  2. DevOps
  3. ITOps

ITOps vs DevOps: Understanding Their Roles in Modern IT Environments 

The conversation around ITOps vs DevOps continues as organizations pursue agile development and responsive service delivery. While both practices share the goal of improving software and infrastructure management, they emerge from distinct historical, operational, and cultural backgrounds.  Understanding how these models differ at their core helps decision-makers choose the most suitable operating strategy and align […]
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sass infrastructure banner
  1. Asset Management
  2. Good Reads
  3. Software Asset Management

Why SaaS Infrastructure Monitoring Is Critical for Modern IT Operations

In today’s cloud-driven world, keeping track of your software services is no longer optional—it’s essential. SaaS infrastructure monitoring helps IT teams keep an eye on the performance, uptime, and health of all cloud-based applications and systems in real time. With businesses relying heavily on remote tools and digital platforms, monitoring your SaaS stack ensures smooth […]
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Physical asset management software is a critical tool for modern businesses, designed to track, manage, and optimize their physical resources efficiently.
  1. Asset Management
  2. Fixed Asset Management
  3. Good Reads
  4. Hardware Asset Management
  5. Infrastructure Asset Management

What is Physical Asset Management Software?

Physical asset management software is a critical tool for modern businesses, designed to track, manage, and optimize their physical resources efficiently. From office equipment to industrial machinery, this software provides visibility into the location, condition, and usage of assets, helping organizations make informed decisions to enhance operational performance, reduce costs, and ensure compliance with regulations. […]
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Preventative maintenance, often called PM, is the process of keeping equipment and systems in good condition through regular tasks like inspections, cleaning, and repairs.
  1. Asset Maintenance Software
  2. Asset Management
  3. Good Reads

What is Preventative Maintenance?

Preventative maintenance, often called PM, is the process of keeping equipment and systems in good condition through regular tasks like inspections, cleaning, and repairs. It aims to stop failures before they happen, playing a key role in asset management by ensuring resources work reliably and last longer. This helps cut downtime by preventing unexpected breakdowns, […]
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5 Essential Steps to Build a Custom Asset Tracking System That Works
  1. Asset Management
  2. Asset Tracking
  3. Good Reads

5 Essential Steps to Build a Custom Asset Tracking System That Works

An asset tracking system provides visibility into asset locations, conditions, and usage, reducing loss and ensuring timely maintenance. While generic solutions exist, building a custom asset tracking system offers unique advantages, aligning precisely with specific business demands. Leveraging tools like asset tracking software and asset management software, organizations can create a system that scales with […]
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