Digital Employee Experience (DEX) Good Reads MSP Why your MSPs and IT managers must collaborate to ensure superior DEX In today’s workplace, Digital Employee Experience (DEX) has emerged as a serious factor in defining organizational success. It’s about building an environment where digital tools enhance employee satisfaction, productivity, and engagement. IT managers, of course, play a huge role in creating and managing these digital environments, while Managed Service Providers (MSPs) bring in external expertise […] Written by Sachin Kumar February 15, 2024February 15, 2024
Digital Employee Experience (DEX) Good Reads Lead through change: An IT manager’s guide to digital transformation It’s been years since the role of an IT manager has transcended traditional boundaries, going beyond maintaining systems. They are now at the nexus of managing sophisticated IT infrastructures that anchor enterprises in an age of relentless technological progression. Digital transformation, in this context, is about fundamentally rethinking how IT infrastructure can serve as a […] Written by Suraj Niyogi October 16, 2023January 22, 2024
Digital Employee Experience (DEX) Predicting the Future of Digital Employee Experience: What to expect Digital Employee Experience (DEX) is not just a trend, it’s an eventuality. Unsurprisingly, employees have embraced the convenience and flexibility of digital tools to navigate their work lives. Why? Well, it’s exactly what they have done to simplify their personal lives. Of course, the pandemic played a role as it pushed us into a virtual […] Written by Arun Prasath R June 22, 2023January 22, 2024
Digital Employee Experience (DEX) What is Digital Employee Experience (DEX)? Digital Employee Experience (DEX) is crucial today because the modern workplace is becoming increasingly digital. As businesses adopt new digital tools and systems to manage their operations, it is essential that employees have positive experiences with these tools. This is particularly important because employees spend a significant portion of their time at work using digital […] Written by Arun Prasath R May 25, 2023January 22, 2024
Digital Employee Experience (DEX) Building a Culture of Innovation with DEX: How Digital Workplaces Can Foster Creativity and Growth Building a culture of innovation with Digital Employee Experience (DEX) is akin to crafting a seamless transportation network within a bustling city. As efficient roads, bridges, and tunnels connect people and enable smooth movement, DEX connects employees to the tools, resources, and experiences that unlock the true spirit of innovation. It ensures that every digital […] Written by Arun Prasath R May 24, 2023January 22, 2024
Digital Employee Experience (DEX) Video Blogs Digital Employee Experience Strategies for 2024 In today’s rapidly evolving business landscape, digital transformation is no longer just an option, but a necessity. With the COVID-19 pandemic, remote work has become a new norm and the traditional ways of work have been completely disrupted. In this new era, organizations are facing new challenges in managing their workforce and ensuring employee productivity […] Written by Arun Prasath R May 10, 2023January 22, 2024
AIOps Digital Employee Experience (DEX) ITOps Video Blogs ITOM as the Gateway to AIOps and DEX With the growing complexity of IT environments, it has become increasingly challenging to manage IT operations manually. The advent of advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) has led to the development of AIOps and Digital Experience Management (DEX), which leverage ITOM capabilities to deliver even more significant benefits. Before getting […] Written by Chandana May 9, 2023January 22, 2024
Digital Employee Experience (DEX) Video Blogs Empower Your Workforce with Digital Employee Experience Management As a key decision-maker of a growth-oriented organization, you always want to promote a collaborative work environment where employees are encouraged to work together, share ideas, and leverage each other’s strengths. Unfortunately, the Covid-19 pandemic has changed the way we work! With the rise of hybrid work and employees operating from a variety of devices […] Written by PRAVEEN SINHA May 9, 2023January 22, 2024
ITSM Digital Employee Experience (DEX) Video Blogs How ITSM Can Transform the Digital Experiences of Employees It is no secret that the pandemic has greatly accelerated the need for digital transformation, and workplace technology is no exception. Meanwhile, the overarching move to omnichannel and digital-first approaches has dramatically reset employee needs. Furthermore, as we continue to move toward a modern world of hybrid working, organizations must optimize their employee experience (EX) […] Written by Muddada Shyam Sunder April 24, 2023January 22, 2024
