Infraon ITSM’s event management feature brings together multiple teams to manage all events in your workspace using a single AI-powered tool.
Access, publish and download event data ‘anywhere, anytime’ to maintain regular business-critical operations. Enable API-based data collection and get valuable service context to control the event lifecycle.
Infraon ITSM puts your ITOPs teams in the driver’s seat of event management – equipping them to monitor specific event details, no matter where they occur in your workspace. You can swiftly generate reports and notifications to handle IT events effectively. Get a complete event detection system.
Infraon ITSM offers adequate collaborative workflows for the right user to log every IT event in a single source of truth. You can use customizable fields for easy access and enable high-quality correlation to reduce the overall IT noise across your workspace’s technology ecosystem.
Infraon ITSM empowers your teams to drive quicker resolutions for events with its AI-based collaboration feature. Your teams can prioritize IT issues with advanced root cause analysis while unearthing data-backed service context.
Custom Reports
Custom Alerts
Event Correlation
Preventive Action
Outage Tracking
Alert Noise Reduction
