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Event Management

Identify, correlate & manage IT events with easy-to-use event management features

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Our Clients

Maximize Your Service Availability By Controlling All IT Events

Infraon ITSM enables you to access, publish and download event data ‘anywhere anytime’ to maintain regular business-critical operations. Enable API-based data collection and get valuable service context to control the IT event lifecycle.

Event Management

Be in the driver’s seat of monitoring specific event details while generating reports & notifications to handle IT events effectively.

Get a complete event detection system:

Network Management System (NMS)

Infrastructure Management System (IMS)

Our Product Suite is GDPR-Compliant

We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.

Event Filtering

Log every IT event in a single source of truth & use customizable fields to ensure easy access & analysis. Enable high-quality correlation to reduce the overall IT noise.

Event Insights

Drive quicker resolutions by prioritizing IT issues with advanced root cause analysis to unearth data-backed service context.

Other Features

  • User-friendly Dashboards

  • Event Reports

  • Event Mapping

  • Event Planning Workflows

  • Event Correlation

  • Outage Tracking

  • Alert Noise Reduction

  • Preventive Action

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