AI Asset Management Good Reads ITAM ITOps Why IT admins and Gen AI need to work together The role of IT administration has become increasingly crucial for the smooth operation of modern enterprises in the current digital-first climate. With the evolution of technology, the emergence of Generative Artificial Intelligence (Gen AI) has opened new avenues for innovation and efficiency. This blog aims to delve into the synergistic relationship between IT administrators and […] Written by Muddada Shyam Sunder May 16, 2024May 16, 2024
ITOps SaaS The Next Big Thing in SaaS IT Operations Management Introduction: In today’s technology-driven world, businesses rely on their IT infrastructure to secure smooth business operations, increase productivity, and deliver excellent customer experiences. IT Operations Management (ITOM) is vital in maintaining these complex IT systems’ performance, availability, and reliability. One approach that has gained significant popularity in recent years is Software-as-a-Service (SaaS) IT Operations Management, […] Written by Samaresh Mandal September 12, 2023January 22, 2024
AIOps Digital Employee Experience (DEX) ITOps Video Blogs ITOM as the Gateway to AIOps and DEX With the growing complexity of IT environments, it has become increasingly challenging to manage IT operations manually. The advent of advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) has led to the development of AIOps and Digital Experience Management (DEX), which leverage ITOM capabilities to deliver even more significant benefits. Before getting […] Written by Chandana May 9, 2023January 22, 2024
Good Reads ITSM Video Blogs Learn ITSM and ITOM Key Differences and Similarities ITSM and ITOM are two of the most critical concepts to understand when it comes to managing an IT department. Although both are related to IT management, there are key differences and similarities between the two that must be understood to maximize efficiency and ensure customer service. In this article, we will explain the key […] Written by Manjeet Gupta February 20, 2023July 5, 2024