ITSM Customer Service Video Blogs What is Service Request Management? Examples and Benefits Modern businesses must offer essential services and support to internal and external clients and employees to run efficiently. Unfortunately, not all service requests are easy to understand. Employees might need additional direction from the service provider and expectations about the caliber of service they can expect to use the service offered fully. Service request management, […] Written by Manjeet Gupta April 25, 2023January 22, 2024
