Drive complete user satisfaction with ITIL-aligned service desk features
Infraon ITSM allows multiple users from different teams to work in sync and ensure rich service experiences. Give service desk teams what they need to better handle incident management, change management, request management, SLA management, etc.
We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.
Automated IT Service
Automate repeatable service workflows, auto-assign tickets based on skill or availability, route to emails, etc., for faster resolutions.
Automated Change & Release
Enhance rollout efficiency with easy workflows for change management & completing release-related tasks while tracking progress.
Automated Risk & Security
Accelerate security & governance workflows that automatically eliminate risks that impact business continuity & scalability.
Automated Alerts
Deploy alert & notification rules to handle events & deliver proactive services while increasing workflow productivity.
Automated Alerts
Deploy alert & notification rules to handle events & deliver proactive services while increasing workflow productivity.
Automated Alerts
Deploy alert & notification rules to handle events & deliver proactive services while increasing workflow productivity.
Asset Management
Task Management
Knowledge Base Management
Project Management
Availability Management
Release & Deployment Management
Virtual Agents & Chatbots
Franchise Management
