Automate & streamline key support workflows with a feature-packed helpdesk.
Infraon Helpdesk help agents automate customer support workflows like ticket creation or assignment to eliminate repetitive tasks. Use AI accelerators to speed up deployment and handle the whole ticketing process on a manageable budget.
We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.
Smart Business Rules
Streamline support & sales by unlocking the potential of CRM data.
AI-Enabled Monitoring
Enable better teamwork to achieve quicker ticket resolutions.
Auto-Assignment
Promote cross-team collaboration & meet customer support goals.
Auto-Suggestion
Resolve customer issues wherever they are likely to interact the most.
KPI Dashboard
Bulk Excel Import/ Export
Custom Reports
Custom Roles
Report Export
Custom Alerts
Scheduled Reports
Customizable Fields
