New year offer, valid till 31st March 2023 only - no strings attached!
Looking to enable ‘anytime anyplace’ customer success? Switch to Infraon Helpdesk.
Get access to every feature - plus unlimited users and zero fees per user.
Want to give Infraon Helpdesk a test run first?
No credit Card required. Cancel anytime
Unlimited Agents
Invite anyone and everyone. No per
seat charges.
Unlimited Clients
Onboard how many ever
customers you’d like.
Unlimited Tickets
Create as many support tickets as needed
to keep customers happy.
Web Ticket Email To Ticket Knowledge Base Unlimited Custom Dashboards Out Of The Box Reporting And Analytics Email And SMS Notifications Custom Branding And Style Custom Roles And Permissions Round-Robin Ticket Allocation Self Service Portal Custom Teams Multilingual Support Private Conversation Threads 500GB Storage Data Location Options Onboarding Assistance (5 sessions) 24/7 Email Support
For organizations focusing on end-to-end IT Asset Management. (Both Agent and Agent-less)
Web Tickets Email to Ticket Knowledge Base Unlimited custom Dashboards Out-of-the-box reporting and analytics EMail and SMS notifications Unlimited Storage Data Location Options Self service Portal Brand and Style Custom Roles Round-robin allocation Agent Load based allocation Schedule Reporting Custom Terms Of Services Custom team roles and permissions Multilingual Knowledge Base Private conversation threads Global Private Cloud Option Custom Security Custom Integrations
*The above pricing is applicable for Australia, Europe, North America, and South America
Add storage space: $50 per 200GB/per month of additional storage. However, we are 99% sure that you may not require additional
storage for regular support operations.
 Zendesk
|
 Happyfox
|
 Jira
|
 |
|
|---|---|---|---|---|
| Agents | 10 | 10 | 10 | Unlimited |
| Plan-A | $490 | $290 | $200 | $99 |
| Plan-B | $790 | $490 | N/A | |
| Plan-C | $990 | $690 | N/A | |
| Plan-D | $1500 | $890 | $450 |
*Pricing data collected on 02/11/2022
*All are monthly prices
Remote access software is a platform that allows users to remotely access a device- it could be a laptop, networking device, server or application that is being accessed by a remote user.
All that you need to manage your helpdesk.
We have only one plan which covers all. Why would you need any other plan?
You can try the full version of Infraon Helpdesk for free for a period of 14 days.
When you sign up for a free trial, you'll get to use every feature of Infraon Helpdesk, from our trial environment for 21 days. You can choose to pay and purchase the full version at any point during the trial. Post that, our delivery consultants will help you migrate your data to production setup.
Of course. Please contact sales@infraon.io or raise a request online.
At the end of your Infraon Helpdesk trial, your data and setup remain intact. You can login anytime and purchase a suitable plan. Post that, our delivery consultants will help you migrate your data to production setup.
Not at all. We do not ask for your credit card information when you sign up for a free trial of Infraon helpdesk, you can enjoy the trial without sharing your payment information.
We take security seriously and you get to choose your data centre as soon as you choose to get-go. Our servers are hosted in world-class data centres that are protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. Infraon Helpdesk includes SSL for encryption, to keep your data safe. Take a look at the security measures we take to protect your business and your customers.
That’s the best part of this plan. You’ll never have to make future purchases for any feature or users/agents.
If your data extends beyond 500GB, you can clear the old files and you are good to manage with the limit of 500GB. Alternatively, you may choose to add more storage by purchasing out add-on pack.
We accept Visa, Mastercard, Discover, and American Express. We will not be able to accept purchase orders over the phone. We support offline pricing, and all our payments follow USD pricing.
Yes. We offer a 10% discount on annual subscriptions.
Write to us at Helpdesk support. We are happy to clarify your doubts.