Contact Us

Self-Service Portal

Let users control their ITSM journeys with consolidated self-service features

Early bird access

Augment ITSM Productivity With Code-Free Self-Service

Infraon ITSM provides a top-notch self-service portal designed to automate critical ITSM processes – anytime, anywhere. Simplify your users’ lives by enabling them to receive fast and convenient self-service experiences.

Key Feature

Integrated Self-Resolution

Let users be in control of their service lifecycles by giving them all the tools they need to raise requests, resolve incidents, ensure change management, etc.

AI-Led Knowledge Base

Decrease service delays by equipping users with easy access to a centralized knowledge base with AI-powered search capability.

Deep-Dive Reporting

Generate elaborate reports that contain macro & micro insights on user behavior & service patterns to keep IT teams on track.

Other Features

  • Robust Portal UI

  • Chatbots

  • Service Content Discovery

  • Self-Service FAQs