Rapidly connect to all popular apps
Leverage easy-to-integrate features
Increase operational efficiency
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external app integration transforms the way you offer customer service, driving quick performance improvements. Use a streamlined approach that reduces time, effort, and expenses associated with managing customer interactions.
Infraon Helpdesk lets your teams focus on delivering exceptional service rather than being bogged down by complex integration processes.
Salesforce
Streamline support & sales by unlocking the potential of CRM data.
Microsoft Teams
Enable better teamwork to achieve quicker ticket resolutions.
Slack
Promote cross-team collaboration & meet customer support goals.
Resolve customer issues wherever they are likely to interact the most.
LiveChat
Synchronize how you manage email & chat support on one platform.
Mailchimp
Run & manage proactive email campaigns based on support interactions.
Gen AI Accelerators
Exclusive Training Modules
AI-based Knowledge Base
KPI-based Dashboard
Custom Alerts
Custom Roles
Custom Fields
Scheduled Reports
