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External Integration

Swiftly connect to popular apps with easy-to-integrate helpdesk features

Early bird access

Let Your Helpdesk Do More For Customers Than Ever Before

Infraon Helpdesk enables the smooth integration of external apps to simplify and enhance how you can provide customer service. Immediately start reducing time, effort, and costs with rapid external integration capabilities.

Key Feature

Salesforce

Streamline support & sales by unlocking the potential of CRM data.

Microsoft Teams

Enable better teamwork to achieve quicker ticket resolutions.

Slack

Promote cross-team collaboration & meet customer support goals.

WhatsApp

Resolve customer issues wherever they are likely to interact the most.

LiveChat

Synchronize how you manage email & chat support on one platform.

Mailchimp

Run & manage proactive email campaigns based on support interactions.

Other Features

  • KPI Dashboard

  • Bulk Excel Import/Export

  • Custom Reports

  • Custom Roles

  • Report Export

  • Custom Alerts

  • Scheduled Reports

  • Customizable Fields