Swiftly connect to popular apps with easy-to-integrate helpdesk features
Infraon Helpdesk enables the smooth integration of external apps to simplify and enhance how you can provide customer service. Immediately start reducing time, effort, and costs with rapid external integration capabilities.
We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.
Salesforce
Streamline support & sales by unlocking the potential of CRM data.
Microsoft Teams
Enable better teamwork to achieve quicker ticket resolutions.
Slack
Promote cross-team collaboration & meet customer support goals.
Resolve customer issues wherever they are likely to interact the most.
LiveChat
Synchronize how you manage email & chat support on one platform.
Mailchimp
Run & manage proactive email campaigns based on support interactions.
KPI Dashboard
Bulk Excel Import/Export
Custom Reports
Custom Roles
Report Export
Custom Alerts
Scheduled Reports
Customizable Fields
