# Infraon

> Unified IT Operations Management Platform helping enterprises replace tool sprawl with a governed ITOps architecture — combining ITAM, ITSM, ITIM, AIOps, NMS, and NCCM in a single platform.

Infraon is an enterprise IT operations management company headquartered in India, with 300+ deployments managing over 1 million devices globally. The platform consolidates IT Asset Management (ITAM), IT Service Management (ITSM), IT Infrastructure Monitoring (ITIM), AIOps, Network Management (NMS), Network Configuration and Change Management (NCCM), and Telecom Operations Support Systems (OSS) into a unified architecture. Infraon targets IT decision-makers — CIOs, IT Heads, IT Operations Heads, and NOC Heads — in mid-market and enterprise organisations across BFSI, healthcare, manufacturing, education, and telecom sectors. The platform is ITIL-certified and PinkVERIFY-accredited. Key outcomes delivered include 45% faster incident resolution, 80–90% reduction in alert noise, and go-live in under 3 days for SaaS deployments.

## Core Platform

- [Unified IT Operations Management Platform](https://infraon.io/): Overview of Infraon's unified ITOps platform replacing tool sprawl across ITAM, ITSM, and ITIM.
- [IT Operations Management](https://infraon.io/it-ops-management): Comprehensive IT operations management combining monitoring, service, and asset functions.
- [Enterprise IT Operations Management](https://infraon.io/enterprise/it-ops-management): Enterprise-specific ITOps capabilities for large-scale, complex environments.

## IT Asset Management (ITAM)

- [IT Asset Management](https://infraon.io/it-asset-management): Full lifecycle management of hardware, software, and infrastructure assets.
- [Enterprise IT Asset Management](https://infraon.io/enterprise/it-asset-management): Enterprise-scale ITAM with advanced governance, compliance, and reporting.
- [IT Asset Management Pricing](https://infraon.io/it-asset-management/prices/assets-pricing): Pricing tiers for Infraon's ITAM solution.
- [IT Asset Discovery](https://infraon.io/it-asset-management/features/it-asset-discovery): Automated discovery of all IT assets across the network.
- [IT Asset Lifecycle Management](https://infraon.io/it-asset-management/features/it-asset-lifecycle-management-software): End-to-end asset lifecycle from procurement to disposal.
- [CMDB Software](https://infraon.io/it-asset-management/features/cmdb-software): Configuration Management Database for tracking CIs and relationships.
- [Software Asset Management](https://infraon.io/it-asset-management/features/software-assets-management-solutions): Software license tracking, compliance, and optimisation.
- [Software License Management](https://infraon.io/it-asset-management/features/software-license-management): Manage and optimise software license usage and renewals.
- [Hardware Asset Management](https://infraon.io/it-asset-management/features/hardware-assets-management-solutions): Track and manage physical IT hardware assets.
- [Fixed Asset Management](https://infraon.io/it-asset-management/features/fixed-asset-management-software): Manage tangible fixed assets with depreciation and audit trails.
- [Asset Tracking Software](https://infraon.io/it-asset-management/features/asset-tracking-software): Real-time tracking of IT assets across locations.
- [Barcode Asset Tracking](https://infraon.io/it-asset-management/features/barcode-asset-tracking-software): Barcode scanning for efficient asset identification and tracking.
- [QR Code Asset Tracking](https://infraon.io/it-asset-management/features/qr-code-asset-tracking-software): QR code-based asset tracking for faster audits.
- [Asset Verification and Audit](https://infraon.io/it-asset-management/features/asset-verification-and-audit-solution): Automated asset verification and audit workflows.
- [Infrastructure Asset Management](https://infraon.io/it-asset-management/features/infrastructure-asset-management-software): Track physical and virtual infrastructure assets.
- [Spare Parts Management](https://infraon.io/it-asset-management/features/spare-parts-management-system): Manage spare parts inventory for IT equipment.
- [MSP Asset Management](https://infraon.io/it-asset-management/features/msp-asset-management-software): ITAM capabilities tailored for Managed Service Providers.

## IT Service Management (ITSM)

- [ITSM Tool](https://infraon.io/itsm-tool): ITIL-certified IT service management platform for incident, change, problem, and request management.
- [Enterprise ITSM](https://infraon.io/enterprise/itsm-tool): Enterprise-grade ITSM with advanced automation and multi-tenant support.
- [ITSM Pricing](https://infraon.io/itsm-tool/prices/itsm-pricing): Pricing tiers for Infraon's ITSM solution.
- [Incident Management](https://infraon.io/itsm-tool/features/incident-management-software): Detect, log, triage, and resolve IT incidents with automated workflows.
- [Problem Management](https://infraon.io/itsm-tool/features/problem-management-software): Identify and eliminate root causes of recurring incidents.
- [Change Management](https://infraon.io/itsm-tool/features/change-management-software): Plan, approve, and implement IT changes with minimal risk.
- [Service Request Management](https://infraon.io/itsm-tool/features/service-request-management): Automate and track fulfillment of employee service requests.
- [Service Catalog Management](https://infraon.io/itsm-tool/features/catalog-management): Define and publish IT and business services through a self-service catalog.
- [Self-Service Portal](https://infraon.io/itsm-tool/features/self-service-portal): Employee-facing portal for submitting requests, checking status, and accessing the knowledge base.
- [Knowledge Management](https://infraon.io/itsm-tool/features/knowledge-management-software): Build and maintain a searchable knowledge base for IT support.
- [SLA Management](https://infraon.io/itsm-tool/features/sla-management-solution): Define, track, and enforce Service Level Agreements.
- [Workflow Automation](https://infraon.io/itsm-tool/features/workflow-automation): Automate repetitive IT tasks and approval workflows without code.
- [Enterprise Service Management](https://infraon.io/itsm-tool/features/enterprise-service-management): Extend ITSM principles to HR, finance, facilities, and other business departments.
- [Release Management](https://infraon.io/itsm-tool/features/release-management-solution): Plan and control software and infrastructure releases.
- [Project Management](https://infraon.io/itsm-tool/features/project-management-solution): Manage IT projects within the ITSM framework.
- [Auto Allocation](https://infraon.io/itsm-tool/features/auto-allocation-solution): Automatically route and assign tickets to the right teams.
- [Event Management](https://infraon.io/itsm-tool/features/event-management): Correlate and manage IT events to prevent service disruptions.

## IT Infrastructure Monitoring (ITIM / IMS)

- [IT Infrastructure Monitoring](https://infraon.io/itim-ims): End-to-end monitoring of servers, networks, applications, and cloud infrastructure.
- [Server Monitoring](https://infraon.io/itim-ims/features/server-monitoring): Monitor server health, performance, and availability in real time.
- [Network Monitoring](https://infraon.io/itim-ims/features/it-network-monitoring): Monitor network devices, traffic, and performance across the enterprise.
- [Application Monitoring](https://infraon.io/itim-ims/features/application-monitoring): Track application performance and user experience metrics.
- [Hybrid Cloud Monitoring](https://infraon.io/itim-ims/features/hybrid-cloud-monitoring): Unified monitoring across on-premise, hybrid, and cloud environments.
- [AWS Monitoring](https://infraon.io/itim-ims/features/aws-monitoring-solutions): Monitor AWS resources, costs, and performance.
- [Cloud Monitoring](https://infraon.io/itim-ims/features/cloud-monitoring-solutions): Comprehensive visibility into cloud infrastructure health.
- [VMware Monitoring](https://infraon.io/itim-ims/features/vmware-monitoring-tool): Monitor VMware virtualisation infrastructure and performance.
- [Fault Management](https://infraon.io/itim-ims/features/fault-management): Detect, diagnose, and resolve infrastructure faults proactively.
- [API Monitoring](https://infraon.io/itim-ims/features/api-monitoring): Monitor API availability, latency, and error rates.
- [Network Fault Management](https://infraon.io/itim-ims/features/network-fault-management): Identify and resolve network faults before they impact services.
- [Network Performance Management](https://infraon.io/itim-ims/features/network-performance-management): Optimise network performance with real-time metrics and reporting.
- [Network Topology](https://infraon.io/itim-ims/features/network-topology): Visualise physical and logical network layout for faster troubleshooting.
- [Network Discovery](https://infraon.io/itim-ims/features/network-discovery): Automatically discover and map all network devices.
- [Network SLA Management](https://infraon.io/itim-ims/features/network-sla-management): Monitor and enforce SLAs for network services.
- [Real-Time Network Monitoring](https://infraon.io/itim-ims/features/real-time-network-monitoring): Live visibility into network status and performance.
- [Hypervisor Monitoring](https://infraon.io/itim-ims/features/hypervisor-monitoring-solution): Monitor virtual environments and hypervisor health.
- [Website URL Monitoring](https://infraon.io/itim-ims/features/website-url-monitoring): Track website uptime, availability, and response times.
- [Quality of Service (QoS)](https://infraon.io/itim-ims/features/quality-of-service): Monitor and manage network QoS for critical applications.

## AIOps

- [AIOps Platform](https://infraon.io/ai-ops-tool): AI-powered IT operations platform for automated anomaly detection, alert correlation, and root cause analysis. Reduces alert noise by 80–90%.
- [IT Event Correlation](https://infraon.io/itim-ims/features/it-event-management): Correlate events across infrastructure layers to identify root causes faster.
- [Predictive Monitoring](https://infraon.io/itim-ims/features/fault-management): Proactively detect issues before they cause outages using ML-based anomaly detection.

## Network Configuration and Change Management (NCCM)

- [Network Configuration and Change Management](https://infraon.io/nccm): Automate network configuration backup, change tracking, compliance auditing, and multi-vendor configuration management across the network estate.

## Telecom OSS

- [Infraon OSS — Telecom Operations Support System](https://infraon.io/infraon-oss): Telecom-grade OSS for service fulfilment, service assurance, inventory management, capacity management, and multi-vendor, multi-technology domain operations.

## Free Tools

- [Asset Depreciation Calculator](https://infraon.io/free-tools/asset-depreciation-calculator): Calculate IT asset depreciation using standard methods.
- [ITAM Savings Calculator](https://infraon.io/free-tools/itam-savings-calculator): Estimate cost savings from implementing IT Asset Management.
- [Downtime Cost Estimator](https://infraon.io/free-tools/downtime-cost-estimator): Calculate the financial impact of IT downtime on your organisation.
- [Service Desk ROI Calculator](https://infraon.io/free-tools/service-desk-roi-calculator): Quantify the return on investment from a modern service desk.
- [Incident Response Calculator](https://infraon.io/free-tools/incident-response-calculator): Estimate the cost and time impact of IT incidents.

## Industry Solutions

- [ITAM for BFSI](https://infraon.io/it-asset-management/solutions/Infraon-ITAM-for-BFSI): IT asset management for banking, financial services, and insurance organisations.
- [ITAM for Healthcare](https://infraon.io/it-asset-management/solutions/Infraon-Assets-for-healthcare): Asset management tailored for healthcare IT environments.
- [ITAM for Education](https://infraon.io/it-asset-management/solutions/Infraon-Assets-for-education-institutions): ITAM for universities, schools, and educational institutions.
- [ITAM for Manufacturing](https://infraon.io/it-asset-management/solutions/Infraon-Assets-for-manufacturing): Asset management optimised for manufacturing environments.
- [ITSM for BFSI](https://infraon.io/itsm-tool/solutions/Infraon-ITSM-for-BFSI): IT service management for financial services organisations.
- [ITSM for Healthcare](https://infraon.io/itsm-tool/solutions/Infraon-ITSM-for-healthcare): ITSM solutions for hospital and healthcare IT teams.
- [ITSM for Education](https://infraon.io/itsm-tool/solutions/Infraon-ITSM-for-education-institutions): Service management for educational institutions.
- [ITSM for Manufacturing](https://infraon.io/itsm-tool/solutions/Infraon-ITSM-for-manufacturing): ITSM tailored for manufacturing operations.

## Blog — Pillar Content

- [What Is an Incident Management System](https://infraon.io/blog/incident-management-system/): Expert guide to incident management systems, processes, and best practices.
- [Incident Management Process: Complete Guide](https://infraon.io/blog/incident-management-process-steps-tools-examples/): Step-by-step incident management process, flow, and best practices.
- [Software Asset Management: Complete SAM Guide](https://infraon.io/blog/software-asset-management/): Comprehensive guide to software asset management lifecycle and compliance.
- [IT Workflow Automation: Complete Guide](https://infraon.io/blog/it-workflow-automation-guide/): Guide to automating IT workflows with examples, tools, and best practices.
- [Best ITSM Solutions and Tools Compared — 2026](https://infraon.io/blog/itsm-solutions-tools-comparison/): In-depth comparison of leading ITSM platforms for enterprise IT teams.
- [Top 10 IT Asset Management Tools — 2026](https://infraon.io/blog/best-it-asset-management-tools-features-pricing/): Comparison of ITAM tools by features, pricing, and ROI.
- [IT Operations Best Practices](https://infraon.io/blog/it-operations-best-practices-for-efficiency-uptime/): Best practices for building reliable and high-performing IT operations teams.
- [What Is Enterprise Service Management (ESM)?](https://infraon.io/blog/enterprise-service-management-benefits-itsm-vs-esm/): Complete guide to ESM and how it extends ITSM across the enterprise.
- [Network Topology: Types, Diagrams, Tools](https://infraon.io/blog/network-topology-types-diagrams-tools-use-cases/): Enterprise guide to network topology types and management best practices.
- [MSPs and AIOps: How to Get the Best of Both Worlds](https://infraon.io/blog/msps-and-aiops-how-to-get-the-best-of-both-worlds/): How managed service providers can leverage AIOps for better outcomes.
- [Self-Service Portals: Features, Benefits and Use Cases](https://infraon.io/blog/self-service-portals-use-cases-and-benefits/): Guide to IT and HR self-service portals for enterprise organisations.
- [What Is an Asset Register?](https://infraon.io/blog/what-is-an-asset-register/): Definition, benefits, and best practices for maintaining IT asset registers.

## Blog Categories

- [ITSM Blog](https://infraon.io/blog/category/itsm/): Expert articles on IT service management.
- [ITAM Blog](https://infraon.io/blog/category/asset-management/itam/): In-depth content on IT asset management.
- [AIOps Blog](https://infraon.io/blog/category/ai-ops/): Insights on AIOps, event correlation, and intelligent IT operations.
- [ITOps Blog](https://infraon.io/blog/category/it-ops/): Articles covering IT operations management practices.
- [Network Management Blog](https://infraon.io/blog/category/network-management/): Content on network monitoring, topology, and configuration management.
- [Incident Management Blog](https://infraon.io/blog/category/itsm/incident-management/): Deep dives into incident management processes and tools.

## Company

- [About Infraon](https://infraon.io/about-us): Infraon's mission, vision, leadership, and company background. 300+ enterprise deployments. ITIL-certified. PinkVERIFY-accredited.
- [Partner Program](https://infraon.io/partner-program): Channel and technology partner program information.
- [Our Partners](https://infraon.io/our-partners): Infraon's technology and channel partner ecosystem.
- [Contact Us](https://infraon.io/contact-us): Get in touch with Infraon's sales and support teams.
- [Resources](https://infraon.io/resources): Whitepapers, case studies, and product guides.
- [Events](https://infraon.io/events): Upcoming Infraon webinars, conferences, and events.

## Documentation

- [Infraon Docs](https://docs.infraon.io/): Full product documentation and technical guides for all Infraon modules.

## Legal

- [Privacy Policy](https://infraon.io/privacy-policy): Infraon's data privacy and protection practices.
- [Terms of Use](https://infraon.io/terms-of-use): Terms and conditions for using Infraon products and services.