The inability to manage IT & non-IT SLAs can be telling, as it’s a matter of time before you experience availability and reliability issues. You may also end up facing SLA-related compliance problems that disrupt your day-to-day business.
Infraon Infinity makes it tremendously easy to control your IT & non-IT application SLA journeys for maximum performance. You get an intelligent dashboard to configure protocols, set rules, and monitor at-risk SLAs.
Unified lifecycle management
Manage all SLA lifecycles from a single location to enable adherence to service commitments– based on ITIL best practices.
Performance Monitoring
Deploy, preview & share critical SLA data on a timely basis to extract real-time insights on availability & performance.
Support - Business Hours & Holidays
Drive service continuity during business hours & official holidays through scheduled support for networks, applications & servers.
We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.
Start using customizable prebuilt SLA workflows
Keep track of all your service commitments in real-time
Enable real-time compliance tracking
Receive meaningful SLA alerts & notifications
Get advanced SLA reporting capabilities
