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Seamlessly manage SLAs with the power of Infinity

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Our Clients

The inability to manage IT & non-IT SLAs can be telling, as it’s a matter of time before you experience availability and reliability issues. You may also end up facing SLA-related compliance problems that disrupt your day-to-day business.

Infraon Infinity makes it tremendously easy to control your IT & non-IT application SLA journeys for maximum performance. You get an intelligent dashboard to configure protocols, set rules, and monitor at-risk SLAs.

SLA Management  UI

Leave No Gap Unbridged In Your SLA Management
With End-To-End Features

Unified lifecycle management

Manage all SLA lifecycles from a single location to enable adherence to service commitments– based on ITIL best practices.

Performance Monitoring

Deploy, preview & share critical SLA data on a timely basis to extract real-time insights on availability & performance.

Support - Business Hours & Holidays

Drive service continuity during business hours & official holidays through scheduled support for networks, applications & servers.

Our Product Suite is GDPR-Compliant

We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.

Other Features

  • Start using customizable prebuilt SLA workflows

  • Keep track of all your service commitments in real-time

  • Enable real-time compliance tracking

  • Receive meaningful SLA alerts & notifications

  • Get advanced SLA reporting capabilities

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