The inability to manage IT & non-IT SLAs can be telling, as it’s a matter of time before you experience availability and reliability issues. You may also end up facing SLA-related compliance problems that disrupt your day-to-day business.
Infraon Infinity makes it tremendously easy to control your IT & non-IT application SLA journeys for maximum performance. You get an intelligent dashboard to configure protocols, set rules, and monitor at-risk SLAs.
Unified lifecycle management
Manage all SLA lifecycles from a single location to enable adherence to service commitments– based on ITIL best practices.
Deploy, preview & share critical SLA data on a timely basis to extract real-time insights on availability & performance.
Support - Business Hours & Holidays
Drive service continuity during business hours & official holidays through scheduled support for networks, applications & servers.
Start using customizable prebuilt SLA workflows
Keep track of all your service commitments in real-time
Enable real-time compliance tracking
Receive meaningful SLA alerts & notifications
Get advanced SLA reporting capabilities