{"id":2316,"date":"2019-11-13T15:04:57","date_gmt":"2019-11-13T15:04:57","guid":{"rendered":"https:\/\/typer.seventhqueen.com\/publisher\/?page_id=2316"},"modified":"2025-07-04T11:22:20","modified_gmt":"2025-07-04T11:22:20","slug":"view-all-video-blogs","status":"publish","type":"page","link":"https:\/\/infraon.io\/blog\/view-all-video-blogs\/","title":{"rendered":"Explore Our Latest Video Blogs on IT Solutions and Business Strategies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2316\" class=\"elementor elementor-2316\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25e7f9a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25e7f9a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b16d5c1\" data-id=\"b16d5c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3927b2c elementor-widget elementor-widget-heading\" data-id=\"3927b2c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Checkout our video blogs<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad1ec8f elementor-widget elementor-widget-spacer\" data-id=\"ad1ec8f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68ca51f elementor-widget elementor-widget-typer-posts\" data-id=\"68ca51f\" data-element_type=\"widget\" data-widget_type=\"typer-posts.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"svq-media-masonry\">\n\t<div class=\"svq-masonry-articles svq-article--list-card svq-masonry-sm-1 svq-masonry-md-2 svq-masonry-lg-2\">\n\t\t<div class=\"svq-grid-sizer\"><\/div>\n\t\t\n<div class=\"svq-article-col  svq-masonry-span\">\n\t<article class=\"post-7712 post type-post status-publish format-video hentry category-asset-management category-itam category-video-blogs tag-it-asset-management tag-itam post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-step-by-step-guide-to-itam-tools\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/shSdDiogul0\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/shSdDiogul0\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"The Ultimate Guide to IT Asset Management: A Step-by-Step Checklist\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t\t\t\t<div class=\"svq-article-content\">\n\t\t\t\n\t\t\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/asset-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tAsset Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/asset-management\/itam\/\" class=\"meta-category__link\">\n\t\t\t\t\tITAM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-step-by-step-guide-to-itam-tools\/\" class=\"heading-title-link\">\n\t\t\t\t\tThe Ultimate Guide to IT Asset Management: A Step-by-Step Checklist\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-step-by-step-guide-to-itam-tools\/\" class=\"screen-reader-link\">\n\t\t\tAre you still relying on spreadsheets and a pen-and-paper approach to track your company&#8217;s assets? Although using manual procedures to keep track of your equipment makes sense, these asset management methods are outdated and error-prone. In fact, 46% of organizations say that human error is their biggest challenge when it comes to effectively reporting on [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg 2x\" alt=\"Ganesh N Kumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" title=\"Posts by Ganesh N Kumar\" rel=\"author\">Ganesh N Kumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-step-by-step-guide-to-itam-tools\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-09-20T06:33:30+00:00\">September 20, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-07-04T12:04:52+00:00\">July 4, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7408 post type-post status-publish format-video hentry category-ai-ops category-risk-management category-video-blogs tag-itops tag-risk-management post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/what-is-it-risk-management\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/fruTT7esNCM\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/fruTT7esNCM\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"An Ultimate Guide To Understanding IT Risk Management\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/ai-ops\/\" class=\"meta-category__link\">\n\t\t\t\t\tAIOps\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/risk-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tRisk Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/what-is-it-risk-management\/\" class=\"heading-title-link\">\n\t\t\t\t\tAn Ultimate Guide To Understanding IT Risk Management\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/what-is-it-risk-management\/\" class=\"screen-reader-link\">\n\t\t\tEffective collaboration and streamlined task management are the cornerstones of success in the rapidly evolving landscape of Information Technology Operations (ITOPs). With intricate interplays of processes, systems, and technologies, a systematic approach becomes paramount to maintaining seamless operations and timely issue resolution. This is where the critical significance of IT Risk Management comes into play, [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/soumya\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Soumya-SN.jpeg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Soumya-SN.jpeg 2x\" alt=\"Soumya Nandhakumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/soumya\" title=\"Posts by Soumya Nandhakumar\" rel=\"author\">Soumya Nandhakumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/what-is-it-risk-management\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-21T06:55:26+00:00\">August 21, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-01-03T12:47:35+00:00\">January 3, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7402 post type-post status-publish format-video hentry category-asset-management category-itam category-video-blogs tag-asset-management tag-asset-management-software tag-it-asset-management tag-itam post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-comprehensive-guide-on-it-asset-management-itam\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/7po5EbuPxpk\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/7po5EbuPxpk\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"A Comprehensive Guide to IT Asset Management\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/asset-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tAsset Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/asset-management\/itam\/\" class=\"meta-category__link\">\n\t\t\t\t\tITAM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-comprehensive-guide-on-it-asset-management-itam\/\" class=\"heading-title-link\">\n\t\t\t\t\tA Comprehensive Guide to IT Asset Management\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-comprehensive-guide-on-it-asset-management-itam\/\" class=\"screen-reader-link\">\n\t\t\tIn this technology-driven landscape, the efficient management of IT assets has become pivotal for organizational success. Enter IT Asset Management ITAM, a strategic practice that navigates the complexities of overseeing and optimizing a wide spectrum of IT resources. In this blog, let\u2019s understand the core facets of ITAM, from its definition and benefits to its [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg 2x\" alt=\"Ganesh N Kumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" title=\"Posts by Ganesh N Kumar\" rel=\"author\">Ganesh N Kumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-comprehensive-guide-on-it-asset-management-itam\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-18T06:53:05+00:00\">August 18, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-01-03T12:04:47+00:00\">January 3, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7397 post type-post status-publish format-video hentry category-helpdesk-software category-video-blogs tag-infraon-helpdesk post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/exploring-it-help-desk-software-in-2023\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/ZNZ1skdvdlI\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/ZNZ1skdvdlI\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"Exploring the world of helpdesks: A complete guide\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/helpdesk-software\/\" class=\"meta-category__link\">\n\t\t\t\t\tHelpdesk Software\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/exploring-it-help-desk-software-in-2023\/\" class=\"heading-title-link\">\n\t\t\t\t\tExploring the world of helpdesks: A complete guide\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/exploring-it-help-desk-software-in-2023\/\" class=\"screen-reader-link\">\n\t\t\tA robust IT help desk software has emerged as a critical driver of operational excellence and customer satisfaction. Internally, it promptly resolves technical challenges, fostering a productive and adaptable workforce. Externally, the helpdesk cultivates customer loyalty by delivering rapid and responsive solutions. However, a helpdesk\u2019s performance hinges upon outcomes such as rapid response times, multichannel [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg 2x\" alt=\"Ganesh N Kumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" title=\"Posts by Ganesh N Kumar\" rel=\"author\">Ganesh N Kumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/exploring-it-help-desk-software-in-2023\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-17T12:06:56+00:00\">August 17, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2024-01-22T05:50:32+00:00\">January 22, 2024<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7382 post type-post status-publish format-video hentry category-asset-management category-itsm category-video-blogs tag-asset-management tag-cmdb tag-it-service-management tag-itsm post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/the-complete-guide-to-cmdbs-2023\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/8RTC4b5yvMk\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/8RTC4b5yvMk\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"The Complete Guide to CMDB\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/asset-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tAsset Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/the-complete-guide-to-cmdbs-2023\/\" class=\"heading-title-link\">\n\t\t\t\t\tThe Complete Guide to CMDB\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/the-complete-guide-to-cmdbs-2023\/\" class=\"screen-reader-link\">\n\t\t\tAs organizations grow and technologies advance, the need to keep track of an ever-expanding array of resources, from hardware and software to networks and personnel, has never been more critical. This is where a Configuration Management Database is a crucial tool for seamless asset management, offering a comprehensive solution to the complex challenge of maintaining [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg 2x\" alt=\"Deepak Kumar S\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" title=\"Posts by Deepak Kumar S\" rel=\"author\">Deepak Kumar S<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/the-complete-guide-to-cmdbs-2023\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-16T10:31:28+00:00\">August 16, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-02-18T16:13:28+00:00\">February 18, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7377 post type-post status-publish format-video hentry category-itsm category-video-blogs tag-cmdb tag-it-service-management tag-itsm post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-vs-cmdb-what-are-the-main-differences\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/j4RQGjF69og\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/j4RQGjF69og\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"ITSM vs. CMDB: What Are The Main Differences?\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-vs-cmdb-what-are-the-main-differences\/\" class=\"heading-title-link\">\n\t\t\t\t\tITSM vs. CMDB: What Are The Main Differences?\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-vs-cmdb-what-are-the-main-differences\/\" class=\"screen-reader-link\">\n\t\t\tIn today&#8217;s tech-driven business landscape, efficient IT management is a cornerstone of success. Two essential tools in this realm are IT Service Management (ITSM) and Configuration Management Database (CMDB). They work together to ensure seamless operations and optimal asset utilization. In this blog, we&#8217;ll explore ITSM vs. CMDB while comparing the two based on their [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg 2x\" alt=\"Ganesh N Kumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" title=\"Posts by Ganesh N Kumar\" rel=\"author\">Ganesh N Kumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-vs-cmdb-what-are-the-main-differences\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-14T06:44:26+00:00\">August 14, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2024-01-22T05:51:05+00:00\">January 22, 2024<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7371 post type-post status-publish format-video hentry category-itsm category-video-blogs tag-it-service-management tag-itsm post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/everything-you-should-know-about-itsm-metrics\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/ASVjtVbploc\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/ASVjtVbploc\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"Everything You Should Know About ITSM Metrics\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/everything-you-should-know-about-itsm-metrics\/\" class=\"heading-title-link\">\n\t\t\t\t\tEverything You Should Know About ITSM Metrics\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/everything-you-should-know-about-itsm-metrics\/\" class=\"screen-reader-link\">\n\t\t\tIntroduction Effective IT Service Management (ITSM) is essential to ensure the seamless delivery of IT services that drive organizational success. Within ITSM, metrics play a pivotal role, serving as the compass that guides organizations toward operational excellence, continuous improvement, and informed decision-making. This blog explores the intricate world of ITSM metrics, highlighting their benefits, unveiling [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg 2x\" alt=\"Deepak Kumar S\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" title=\"Posts by Deepak Kumar S\" rel=\"author\">Deepak Kumar S<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/everything-you-should-know-about-itsm-metrics\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-11T08:50:51+00:00\">August 11, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-02-18T16:11:55+00:00\">February 18, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7340 post type-post status-publish format-video hentry category-it-ticket category-itsm category-ticket-management category-video-blogs tag-it-service-management tag-it-ticketing tag-itsm post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-ticketing-systems-in\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/ECDekWXjxPw\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/ECDekWXjxPw\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"The Ultimate Guide to ITSM Ticketing Systems in 2026\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/it-ticket\/\" class=\"meta-category__link\">\n\t\t\t\t\tIT Ticket\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/ticket-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tTicket Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-ticketing-systems-in\/\" class=\"heading-title-link\">\n\t\t\t\t\tThe Ultimate Guide to ITSM Ticketing Systems in 2026\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-ticketing-systems-in\/\" class=\"screen-reader-link\">\n\t\t\tOrganizations heavily rely on their IT infrastructure to function efficiently. However, with increasing complexities and diverse IT services, managing and resolving incidents, problems, and requests can be a daunting task. To streamline these processes, IT Service Management (ITSM) ticketing systems have emerged as valuable tools for IT departments. In this comprehensive guide, we will delve [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Ganesh-Kumar.jpg 2x\" alt=\"Ganesh N Kumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/ganeshkumar\" title=\"Posts by Ganesh N Kumar\" rel=\"author\">Ganesh N Kumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-ticketing-systems-in\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-04T10:21:59+00:00\">August 4, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-03-06T10:33:35+00:00\">March 6, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7332 post type-post status-publish format-video hentry category-ai category-customer-service category-customer-support category-video-blogs tag-ai tag-customer-service tag-customer-support post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-for-customer-support-and-why-do-we-need-it\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/48Y0rCCkwxU\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/48Y0rCCkwxU\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"AI for Customer Support and Why You Need It\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/ai\/\" class=\"meta-category__link\">\n\t\t\t\t\tAI\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/customer-service\/\" class=\"meta-category__link\">\n\t\t\t\t\tCustomer Service\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/customer-support\/\" class=\"meta-category__link\">\n\t\t\t\t\tCustomer Support\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-for-customer-support-and-why-do-we-need-it\/\" class=\"heading-title-link\">\n\t\t\t\t\tAI for Customer Support and Why You Need It\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-for-customer-support-and-why-do-we-need-it\/\" class=\"screen-reader-link\">\n\t\t\tProviding exceptional customer support has become a key differentiator for businesses. Customers expect quick and personalized solutions to their queries and issues. To meet these expectations, organizations are turning to Artificial Intelligence (AI) for customer support solutions. AI technologies, such as Generative AI, have revolutionized the way companies interact with their customers, streamlining support processes, [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/harshvardhanthakur\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Harshvardhan.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Harshvardhan.jpg 2x\" alt=\"Harshvardhan Thakur\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/harshvardhanthakur\" title=\"Posts by Harshvardhan Thakur\" rel=\"author\">Harshvardhan Thakur<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-for-customer-support-and-why-do-we-need-it\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-03T06:57:24+00:00\">August 3, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-06-20T06:46:47+00:00\">June 20, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7303 post type-post status-publish format-video hentry category-ai category-customer-service category-helpdesk-software category-video-blogs tag-ai tag-customer-service tag-infraon-helpdesk post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-in-customer-service-revolutionizing-helpdesk\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/jqQEKc4q0gs\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/jqQEKc4q0gs\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"AI in Customer Service: Revolutionizing the Helpdesk with 10 Cutting-Edge Examples\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/ai\/\" class=\"meta-category__link\">\n\t\t\t\t\tAI\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/customer-service\/\" class=\"meta-category__link\">\n\t\t\t\t\tCustomer Service\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/helpdesk-software\/\" class=\"meta-category__link\">\n\t\t\t\t\tHelpdesk Software\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-in-customer-service-revolutionizing-helpdesk\/\" class=\"heading-title-link\">\n\t\t\t\t\tAI in Customer Service: Revolutionizing the Helpdesk with 10 Cutting-Edge Examples\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-in-customer-service-revolutionizing-helpdesk\/\" class=\"screen-reader-link\">\n\t\t\tIn the bustling world of customer service, where speed, personalization, and seamless interactions reign supreme, a new technological powerhouse has emerged to transform the support landscape\u2014Artificial Intelligence (AI). AI effortlessly adapts to the ever-changing needs of customers and businesses alike, revolutionizing the way support is delivered. With AI in customer service and its ability to [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/soumya\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Soumya-SN.jpeg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Soumya-SN.jpeg 2x\" alt=\"Soumya Nandhakumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/soumya\" title=\"Posts by Soumya Nandhakumar\" rel=\"author\">Soumya Nandhakumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-in-customer-service-revolutionizing-helpdesk\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-02T07:04:05+00:00\">August 2, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-02-18T16:50:16+00:00\">February 18, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7298 post type-post status-publish format-video hentry category-ai category-chatgpt category-customer-service category-video-blogs tag-ai tag-chatgpt tag-customer-service post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/best-ways-to-use-generative-ai-in-customer-service\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/UQrpcV4HhjQ\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/UQrpcV4HhjQ\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"Most Effective Ways to Use Generative AI in Customer Service\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/ai\/\" class=\"meta-category__link\">\n\t\t\t\t\tAI\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/chatgpt\/\" class=\"meta-category__link\">\n\t\t\t\t\tChatGPT\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/customer-service\/\" class=\"meta-category__link\">\n\t\t\t\t\tCustomer Service\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/best-ways-to-use-generative-ai-in-customer-service\/\" class=\"heading-title-link\">\n\t\t\t\t\tMost Effective Ways to Use Generative AI in Customer Service\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/best-ways-to-use-generative-ai-in-customer-service\/\" class=\"screen-reader-link\">\n\t\t\tArtificial intelligence in customer service has emerged as a critical differentiator for businesses seeking to stay ahead of the competition. As customer expectations continue to evolve, companies are exploring innovative solutions to provide efficient, personalized, and engaging support experiences. Enter generative AI (AI), a powerful technology with the potential to revolutionize customer service interactions. By [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/mohitakshi\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/03\/mohitakshi-e1772790086776-100x100.jpeg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/03\/mohitakshi-e1772790086776-120x120.jpeg 2x\" alt=\"Mohitakshi Agrawal\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/mohitakshi\" title=\"Posts by Mohitakshi Agrawal\" rel=\"author\">Mohitakshi Agrawal<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/best-ways-to-use-generative-ai-in-customer-service\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-01T08:48:22+00:00\">August 1, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-29T09:21:08+00:00\">April 29, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7292 post type-post status-publish format-video hentry category-ai category-helpdesk-software category-video-blogs tag-ai tag-helpdesk post_format-post-format-video svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n\n\t\t\t<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div\n\t\t\t\tclass=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t\t\t\t\t<div class=\"svq-progressive__placeholder-image svq-overlay svq-overlay--black\">\n\t\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-based-customer-helpdesk-software\/\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/uE4JVJmZ0uc\/sddefault.jpg\" data-src=\"https:\/\/img.youtube.com\/vi\/uE4JVJmZ0uc\/sddefault.jpg\" class=\"svq-progressive__image \" alt=\"Navigating the Path of AI-based Customer Helpdesk Software: Challenges, Benefits &#038; Features\" data-object-fit=\"cover\" data- title=\"\">\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t<\/figcaption>\n\t<\/figure>\n\n\t\t\t<\/div>\n\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/ai\/\" class=\"meta-category__link\">\n\t\t\t\t\tAI\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/helpdesk-software\/\" class=\"meta-category__link\">\n\t\t\t\t\tHelpdesk Software\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/video-blogs\/\" class=\"meta-category__link\">\n\t\t\t\t\tVideo Blogs\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-based-customer-helpdesk-software\/\" class=\"heading-title-link\">\n\t\t\t\t\tNavigating the Path of AI-based Customer Helpdesk Software: Challenges, Benefits &#038; Features\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-based-customer-helpdesk-software\/\" class=\"screen-reader-link\">\n\t\t\tCustomer support has always been a critical aspect of any business&#8217;s success. With customers expecting quick, efficient, and personalized assistance, companies are continuously seeking ways to improve their support systems. Enter AI-based customer helpdesk software solution, a revolutionary solution that combines the power of artificial intelligence and machine learning to transform the customer support landscape. [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg 2x\" alt=\"Deepak Kumar S\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" title=\"Posts by Deepak Kumar S\" rel=\"author\">Deepak Kumar S<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/ai-based-customer-helpdesk-software\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-07-31T06:43:16+00:00\">July 31, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-04-09T07:22:46+00:00\">April 9, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\t<\/div>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Checkout our video blogs Asset Management ITAM Video Blogs The Ultimate Guide to IT Asset Management: A Step-by-Step Checklist Are you still relying on spreadsheets and a pen-and-paper approach to track your company&#8217;s assets? Although using manual procedures to keep track of your equipment makes sense, these asset management methods are outdated and error-prone. In [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"rank_math_title":"Video Blogs | Infraon - Watch Our Latest Videos","rank_math_description":"Explore Infraon's collection of insightful video blogs covering IT solutions, asset management, automation, and more. 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