{"id":1214,"date":"2019-09-18T17:51:29","date_gmt":"2019-09-18T17:51:29","guid":{"rendered":"https:\/\/typer.seventhqueen.com\/publisher\/?page_id=1214"},"modified":"2025-07-04T11:22:53","modified_gmt":"2025-07-04T11:22:53","slug":"see-all-articles","status":"publish","type":"page","link":"https:\/\/infraon.io\/blog\/see-all-articles\/","title":{"rendered":"Browse Our In-Depth Articles on IT Management, Automation, and More"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1214\" class=\"elementor elementor-1214\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25e7f9a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25e7f9a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b16d5c1\" data-id=\"b16d5c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c8ec3a elementor-widget elementor-widget-heading\" data-id=\"5c8ec3a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Featured articles that <br> \nyou must read<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee07c5e elementor-widget elementor-widget-typer-posts\" data-id=\"ee07c5e\" data-element_type=\"widget\" data-widget_type=\"typer-posts.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"svq-media-masonry\">\n\t<div class=\"svq-masonry-articles svq-article--list-card svq-masonry-sm-1 svq-masonry-md-2 svq-masonry-lg-3\">\n\t\t<div class=\"svq-grid-sizer\"><\/div>\n\t\t\n<div class=\"svq-article-col  \">\n\t<article class=\"post-8524 post type-post status-publish format-standard hentry category-cybersecurity category-goodreads category-msp tag-cybersecurity tag-msp svq-article has-post-thumbnail post-thumbnail-wide  svq-no-categories  \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-16-9\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-guide-on-cyber-threats-in-the-next-decade\/\">\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"350\" height=\"350\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-350x350.jpg\" class=\"svq-progressive__image wp-post-image\" alt=\"\" data-object-fit=\"cover\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-350x350.jpg 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-150x150.jpg 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-240x240.jpg 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-120x120.jpg 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-100x100.jpg 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-150x150.jpg\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-150x150.jpg 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-350x350.jpg 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-240x240.jpg 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-120x120.jpg 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/01\/cybersecurity-data-protection-min-100x100.jpg 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-guide-on-cyber-threats-in-the-next-decade\/\" class=\"heading-title-link\">\n\t\t\t\t\tCybersecurity in the Next Decade: Challenges and\u00a0Opportunities for MSPs\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-guide-on-cyber-threats-in-the-next-decade\/\" class=\"screen-reader-link\">\n\t\t\tWith technology advancements, will cybersecurity stay important in 2030? Are MSPs preparing for the challenges and opportunities in the changing cybersecurity of 2030? How are MSPs preparing for the increasing cyber threats as technology evolves in the next decade? How can MSPs build a strong workforce in the face of the expected shortage of cybersecurity [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/sudhakar\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Sudhakar-2.jpeg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Sudhakar-2.jpeg 2x\" alt=\"Sudhakar Aruchamy\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/sudhakar\" title=\"Posts by Sudhakar Aruchamy\" rel=\"author\">Sudhakar Aruchamy<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/a-guide-on-cyber-threats-in-the-next-decade\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2024-01-22T09:29:17+00:00\">January 22, 2024<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-04-21T07:02:57+00:00\">April 21, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-1862 post type-post status-publish format-standard hentry category-asset-management category-editors-choice category-infraon-assets svq-article has-post-thumbnail post-thumbnail-wide  svq-no-categories  \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-16-9\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/benefits-of-healthcare-asset-tracking\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"350\" height=\"233\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/11\/pexels-photo-35604-1.png\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 350px; --smush-placeholder-aspect-ratio: 350\/233;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"100\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/11\/pexels-photo-35604-1.png\" class=\"skip-lazy wp-post-image\" alt=\"\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/benefits-of-healthcare-asset-tracking\/\" class=\"heading-title-link\">\n\t\t\t\t\tBenefits of Healthcare Asset Tracking in 2025\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/benefits-of-healthcare-asset-tracking\/\" class=\"screen-reader-link\">\n\t\t\tThe use of technology in modern healthcare has greatly improved people\u2019s lives. More than 1800 different types of medical devices are thought to be in use, according to data from the National Center for Biomedical Information. Asset tracking in the healthcare industry is evolving. Through 2024, the cutting-edge tools that allowed hospitals to track the [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/mohitakshi\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/03\/mohitakshi-e1772790086776-100x100.jpeg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/03\/mohitakshi-e1772790086776-120x120.jpeg 2x\" alt=\"Mohitakshi Agrawal\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/mohitakshi\" title=\"Posts by Mohitakshi Agrawal\" rel=\"author\">Mohitakshi Agrawal<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/benefits-of-healthcare-asset-tracking\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2022-11-16T10:44:17+00:00\">November 16, 2022<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-07-07T05:01:15+00:00\">July 7, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-7524 post type-post status-publish format-standard hentry category-goodreads category-itsm tag-it-service-management tag-itsm svq-article has-post-thumbnail post-thumbnail-wide  svq-no-categories  \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-16-9\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/who-is-an-itsm-consultant\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"350\" height=\"197\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/08\/human-resource-management-hr-recruitment-leadership-teambuilding-business-technology-concept-min.jpg\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 350px; --smush-placeholder-aspect-ratio: 350\/197;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"84\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/08\/human-resource-management-hr-recruitment-leadership-teambuilding-business-technology-concept-min.jpg\" class=\"skip-lazy wp-post-image\" alt=\"\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/who-is-an-itsm-consultant\/\" class=\"heading-title-link\">\n\t\t\t\t\tITSM Consulting: A Deep Dive into Service Management Consultancy\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/who-is-an-itsm-consultant\/\" class=\"screen-reader-link\">\n\t\t\tIT operations have become the backbone of virtually every organization, from startups to multinational corporations. As businesses increasingly rely on IT to drive growth, streamline operations, and foster innovation, the emphasis on effective IT service management (ITSM) has skyrocketed. Enter the ITSM consultant. These specialists serve as the bridge between complex IT processes and business [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/soumya\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Soumya-SN.jpeg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Soumya-SN.jpeg 2x\" alt=\"Soumya Nandhakumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/soumya\" title=\"Posts by Soumya Nandhakumar\" rel=\"author\">Soumya Nandhakumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/who-is-an-itsm-consultant\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2023-08-30T09:58:12+00:00\">August 30, 2023<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-02-18T16:14:52+00:00\">February 18, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\t<\/div>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd76444 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd76444\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8c1eef4\" data-id=\"8c1eef4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4481042 elementor-widget elementor-widget-typer-posts\" data-id=\"4481042\" data-element_type=\"widget\" data-widget_type=\"typer-posts.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"svq-media-masonry\">\n\t<div class=\"svq-masonry-articles svq-article--list-card svq-masonry-sm-1 svq-masonry-md-2 svq-masonry-lg-3\">\n\t\t<div class=\"svq-grid-sizer\"><\/div>\n\t\t\n<div class=\"svq-article-col  svq-masonry-span\">\n\t<article class=\"post-738 post type-post status-publish format-standard hentry category-editors-choice category-featured category-infraon-story sticky svq-article has-post-thumbnail    \">\n\n\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/infraon-origin-story\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"120\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-120x120.webp\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-700x700.webp 700w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-100x100.webp 100w\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-150x150.webp\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-700x700.webp 700w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/07\/0_MicrosoftTeams-image-28-scaled-1-2-100x100.webp 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t\t\t\t<div class=\"svq-article-content\">\n\t\t\t\n\t\t\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/editors-choice\/\" class=\"meta-category__link\">\n\t\t\t\t\tEditor&#039;s choice\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/featured\/\" class=\"meta-category__link\">\n\t\t\t\t\tFeatured\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/infraon-story\/\" class=\"meta-category__link\">\n\t\t\t\t\tInfraon Story\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/infraon-origin-story\/\" class=\"heading-title-link\">\n\t\t\t\t\tHow I went from a UX designer to starting two companies that solve the biggest ITOps challenges\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/infraon-origin-story\/\" class=\"screen-reader-link\">\n\t\t\tIn 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/arunprasanth\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeams-image-7.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeams-image-7.jpg 2x\" alt=\"Arun Prasath R\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/arunprasanth\" title=\"Posts by Arun Prasath R\" rel=\"author\">Arun Prasath R<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/infraon-origin-story\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2022-07-11T07:17:24+00:00\">July 11, 2022<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2025-07-14T12:37:51+00:00\">July 14, 2025<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13251 post type-post status-publish format-standard hentry category-goodreads svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/software-asset-management\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"100\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/03\/What-is-Software-Asset-Management.jpg\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/100;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"125\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/03\/What-is-Software-Asset-Management.jpg\" class=\"skip-lazy wp-post-image\" alt=\"\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/goodreads\/\" class=\"meta-category__link\">\n\t\t\t\t\tGood Reads\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/software-asset-management\/\" class=\"heading-title-link\">\n\t\t\t\t\tSoftware Asset Management: The Complete SAM Guide (2026)\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/software-asset-management\/\" class=\"screen-reader-link\">\n\t\t\tWhat Is Software Asset Management (SAM)? Software Asset Management (SAM) is the practice of systematically managing, controlling, and optimizing the software assets an organization owns, uses, and operates throughout their full lifecycle, from initial purchase and deployment through to retirement. A mature SAM program gives organizations complete visibility into what software they have, how it [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/infraonadmin\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" alt=\"\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/litespeed\/avatar\/4aa07de42367dfeb3487c2d4c923e33b.jpg?ver=1777426053\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/litespeed\/avatar\/3b1b1aa298b1a9649313f8b83c749e4f.jpg?ver=1777426053 2x\" class=\"avatar avatar-60 photo avatar-img lazyload\" height=\"60\" width=\"60\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/infraonadmin\" title=\"Posts by infraonAdmin\" rel=\"author\">infraonAdmin<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/software-asset-management\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-04-23T15:27:36+00:00\">April 23, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-23T15:28:27+00:00\">April 23, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13246 post type-post status-publish format-standard hentry category-goodreads category-itsm tag-itsm svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/it-workflow-automation-guide\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"120\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-120x120.webp\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-700x700.webp 700w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-100x100.webp 100w\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-150x150.webp\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-700x700.webp 700w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/06\/IT-workflow-empower-100x100.webp 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/goodreads\/\" class=\"meta-category__link\">\n\t\t\t\t\tGood Reads\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/it-workflow-automation-guide\/\" class=\"heading-title-link\">\n\t\t\t\t\tIT Workflow Automation: Complete Guide, Examples, Tools &amp; Best Practices\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/it-workflow-automation-guide\/\" class=\"screen-reader-link\">\n\t\t\tIT teams are managing more complexity than ever before: larger infrastructure footprints, higher ticket volumes, more demanding SLAs, and a growing expectation that IT operates proactively rather than reactively. Manual processes that once kept pace with business demands are now a bottleneck. IT workflow automation removes that bottleneck by replacing repetitive, rules-based tasks with automated [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg 2x\" alt=\"Deepak Gupta\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" title=\"Posts by Deepak Gupta\" rel=\"author\">Deepak Gupta<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/it-workflow-automation-guide\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-04-20T06:37:29+00:00\">April 20, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-20T06:37:31+00:00\">April 20, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13241 post type-post status-publish format-standard hentry category-goodreads category-itsm tag-it-service-management tag-itsm svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-solutions-tools-comparison\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"55\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/09\/representation-ai-with-its-connections-man-working-with-it-generative-ai-min.jpg\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"Telecom network management\" data-object-fit=\"cover\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/55;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"68\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/09\/representation-ai-with-its-connections-man-working-with-it-generative-ai-min.jpg\" class=\"skip-lazy wp-post-image\" alt=\"Telecom network management\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/goodreads\/\" class=\"meta-category__link\">\n\t\t\t\t\tGood Reads\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-solutions-tools-comparison\/\" class=\"heading-title-link\">\n\t\t\t\t\tBest ITSM Solutions and Tools Compared \u2013 2026 Guide\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-solutions-tools-comparison\/\" class=\"screen-reader-link\">\n\t\t\tIT teams today face mounting pressure: more service requests, tighter SLAs, growing infrastructure complexity, and rising expectations from employees who want consumer-grade support experiences at work. ITSM solutions exist to meet that pressure head-on. These platforms give IT departments the structure, automation, and visibility they need to deliver services reliably, efficiently, and at scale. Whether [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg 2x\" alt=\"Deepak Gupta\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" title=\"Posts by Deepak Gupta\" rel=\"author\">Deepak Gupta<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-solutions-tools-comparison\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-04-17T04:36:17+00:00\">April 17, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-17T04:36:20+00:00\">April 17, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-12166 post type-post status-publish format-standard hentry category-itsm category-self-service-portal tag-infraon-itsm tag-self-service-platform tag-self-service-portal svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/self-service-portals-use-cases-and-benefits\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"120\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-120x120.webp\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-100x100.webp 100w\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-150x150.webp\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/08\/self-service-portals-100x100.webp 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/self-service-portal\/\" class=\"meta-category__link\">\n\t\t\t\t\tSelf Service Portal\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/self-service-portals-use-cases-and-benefits\/\" class=\"heading-title-link\">\n\t\t\t\t\tSelf-Service Portals: Features, Benefits &#038; Use Cases in IT and HR\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/self-service-portals-use-cases-and-benefits\/\" class=\"screen-reader-link\">\n\t\t\tThe volume of repetitive service requests, from leave applications to password resets, grows exponentially. To manage this surge, more teams are turning to self-service portals. These platforms provide users with direct access to information, support, and tools, eliminating dependency on helpdesk agents or HR teams for routine tasks. By offering a streamlined interface, employee self-service [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg 2x\" alt=\"Deepak Kumar S\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" title=\"Posts by Deepak Kumar S\" rel=\"author\">Deepak Kumar S<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/self-service-portals-use-cases-and-benefits\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-04-14T09:56:14+00:00\">April 14, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-14T09:56:16+00:00\">April 14, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13228 post type-post status-publish format-standard hentry category-goodreads category-itsm tag-it-service-management tag-itsm svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/enterprise-itsm-malaysia-modernization\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"120\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-120x120.webp\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-700x700.webp 700w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-100x100.webp 100w\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-150x150.webp\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-700x700.webp 700w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/malaysia-hero-100x100.webp 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/goodreads\/\" class=\"meta-category__link\">\n\t\t\t\t\tGood Reads\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/enterprise-itsm-malaysia-modernization\/\" class=\"heading-title-link\">\n\t\t\t\t\tWhy Enterprise IT Teams in Malaysia Are Investing in Modern ITSM Platforms\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/enterprise-itsm-malaysia-modernization\/\" class=\"screen-reader-link\">\n\t\t\tITSM Malaysia: Across Malaysia\u2019s enterprise sector, from financial services and telecommunications to manufacturing and government organizations, IT teams are under increasing pressure to deliver faster services, maintain uptime, and support digital transformation initiatives. For CIOs and IT managers in organizations with 1,000 or more employees, traditional service desks often struggle to keep pace with high [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg 2x\" alt=\"Deepak Gupta\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" title=\"Posts by Deepak Gupta\" rel=\"author\">Deepak Gupta<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/enterprise-itsm-malaysia-modernization\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-04-10T07:23:12+00:00\">April 10, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-10T07:23:15+00:00\">April 10, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13218 post type-post status-publish format-standard hentry category-goodreads category-itsm tag-it-service-management tag-itsm svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/managed-it-services-in-dubai-top-providers-uae\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"120\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-120x120.webp\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-700x700.webp 700w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-100x100.webp 100w\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-150x150.webp\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-700x700.webp 700w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2026\/04\/hero_image-100x100.webp 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/goodreads\/\" class=\"meta-category__link\">\n\t\t\t\t\tGood Reads\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/managed-it-services-in-dubai-top-providers-uae\/\" class=\"heading-title-link\">\n\t\t\t\t\tTop Managed IT Services in Dubai for 2026: Compare the Best MSPs\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/managed-it-services-in-dubai-top-providers-uae\/\" class=\"screen-reader-link\">\n\t\t\tWhat Are Managed IT Services? Managed IT Services in Dubai refer to outsourcing your organization\u2019s IT operations to a third-party provider, known as a Managed Service Provider (MSP). Instead of reacting to issues after they occur, MSPs adopt a proactive approach by continuously monitoring systems, maintaining infrastructure, and resolving potential problems before they impact business [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg 2x\" alt=\"Deepak Gupta\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" title=\"Posts by Deepak Gupta\" rel=\"author\">Deepak Gupta<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/managed-it-services-in-dubai-top-providers-uae\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-04-07T09:14:59+00:00\">April 7, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-07T09:15:02+00:00\">April 7, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13208 post type-post status-publish format-standard hentry category-goodreads category-incident-management category-itsm tag-incident-management tag-itsm svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/incident-management-process-steps-tools-examples\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"100\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/10\/What-are-the-Main-Practices-to-Improve-the-Incident.jpg\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/100;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"125\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2022\/10\/What-are-the-Main-Practices-to-Improve-the-Incident.jpg\" class=\"skip-lazy wp-post-image\" alt=\"\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/goodreads\/\" class=\"meta-category__link\">\n\t\t\t\t\tGood Reads\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/incident-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tIncident Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/incident-management-process-steps-tools-examples\/\" class=\"heading-title-link\">\n\t\t\t\t\tIncident Management Process: Complete Guide, Flow &#038; Best Practices\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/incident-management-process-steps-tools-examples\/\" class=\"screen-reader-link\">\n\t\t\tWhat Is an Incident Management Process? An incident management process is a structured set of procedures that IT teams follow to detect, log, investigate, and resolve unplanned disruptions to services or systems. The goal is straightforward: restore normal service operations as quickly as possible while minimizing the impact on business operations and end users. In [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak-1-1.jpg 2x\" alt=\"Deepak Gupta\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakgupa\" title=\"Posts by Deepak Gupta\" rel=\"author\">Deepak Gupta<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/incident-management-process-steps-tools-examples\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-04-03T05:51:39+00:00\">April 3, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-03T12:16:42+00:00\">April 3, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13191 post type-post status-publish format-standard hentry category-asset-management category-itam tag-asset-management tag-asset-management-software tag-itam svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/best-it-asset-management-tools-features-pricing\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"55\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/concept-asset-business-concept1-min.jpg\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/55;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"69\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/concept-asset-business-concept1-min.jpg\" class=\"skip-lazy wp-post-image\" alt=\"\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/asset-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tAsset Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/asset-management\/itam\/\" class=\"meta-category__link\">\n\t\t\t\t\tITAM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/best-it-asset-management-tools-features-pricing\/\" class=\"heading-title-link\">\n\t\t\t\t\tTop 10 IT Asset Management Tools for 2026: Compare Features, Pricing &#038; ROI\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/best-it-asset-management-tools-features-pricing\/\" class=\"screen-reader-link\">\n\t\t\tIn 2026, asset visibility holds a central role in IT planning. Teams track laptops, servers, mobile devices, SaaS subscriptions, cloud resources, contracts, warranties, and retirement records while supporting hybrid users and distributed offices. A modern IT asset management platform turns scattered records into one working system for finance, IT, security, procurement, and service operations. That [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/soumya\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Soumya-SN.jpeg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Soumya-SN.jpeg 2x\" alt=\"Soumya Nandhakumar\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/soumya\" title=\"Posts by Soumya Nandhakumar\" rel=\"author\">Soumya Nandhakumar<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/best-it-asset-management-tools-features-pricing\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-03-31T11:20:06+00:00\">March 31, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-01T09:23:33+00:00\">April 1, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13143 post type-post status-publish format-standard hentry category-network-availability-monitoring-tools category-network-configuration-management category-network-management category-network-monitoring-system category-network-performance-monitor category-network-topology tag-network-management tag-network-topology svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/network-topology-types-diagrams-tools-use-cases\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"120\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-120x120.webp\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-100x100.webp 100w\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-150x150.webp\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/09\/36861821_project_227_151-100x100.webp 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/it-ops\/network-availability-monitoring-tools\/\" class=\"meta-category__link\">\n\t\t\t\t\tNetwork Availability Monitoring Tools\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/it-ops\/network-configuration-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tNetwork Configuration Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/network-management\/\" class=\"meta-category__link\">\n\t\t\t\t\tNetwork Management\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/it-ops\/network-monitoring-system\/\" class=\"meta-category__link\">\n\t\t\t\t\tNetwork Monitoring System\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/it-ops\/network-performance-monitor\/\" class=\"meta-category__link\">\n\t\t\t\t\tNetwork Performance Monitor\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/it-ops\/network-topology\/\" class=\"meta-category__link\">\n\t\t\t\t\tNetwork Topology\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/network-topology-types-diagrams-tools-use-cases\/\" class=\"heading-title-link\">\n\t\t\t\t\tNetwork Topology: Types, Diagrams, Tools &#038; Enterprise Best Practices\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/network-topology-types-diagrams-tools-use-cases\/\" class=\"screen-reader-link\">\n\t\t\tWhat Is Network Topology? Network topology describes how devices, connections, and data flows are arranged in a network. It is the blueprint of your network infrastructure. Both matter because they affect performance, scalability, and security. A well-designed topology ensures data reaches its destination quickly and reliably. A poor design creates bottlenecks, security gaps, and troubleshooting [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg 2x\" alt=\"Deepak Kumar S\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" title=\"Posts by Deepak Kumar S\" rel=\"author\">Deepak Kumar S<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/network-topology-types-diagrams-tools-use-cases\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-03-26T07:27:22+00:00\">March 26, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-03-31T06:11:49+00:00\">March 31, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13128 post type-post status-publish format-standard hentry category-itsm tag-it-service-management tag-itsm svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/enterprise-service-management-benefits-itsm-vs-esm\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"120\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-120x120.jpg\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-120x120.jpg 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-150x150.jpg 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-350x350.jpg 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-240x240.jpg 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-100x100.jpg 100w\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-150x150.jpg\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-150x150.jpg 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-350x350.jpg 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-240x240.jpg 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-120x120.jpg 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2025\/03\/24746-min-100x100.jpg 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/enterprise-service-management-benefits-itsm-vs-esm\/\" class=\"heading-title-link\">\n\t\t\t\t\tWhat Is Enterprise Service Management (ESM)? A Complete Guide for Modern Enterprises\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/enterprise-service-management-benefits-itsm-vs-esm\/\" class=\"screen-reader-link\">\n\t\t\tSo, what is ESM in plain terms? Think of Enterprise Service Management as taking the same efficient, structured approach that IT uses to manage tickets and applying it to the entire company. It&#8217;s the practice of using service management principles to support every business function, from HR and finance to facilities and procurement. In essence, [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/sudhakar\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Sudhakar-2.jpeg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Sudhakar-2.jpeg 2x\" alt=\"Sudhakar Aruchamy\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/sudhakar\" title=\"Posts by Sudhakar Aruchamy\" rel=\"author\">Sudhakar Aruchamy<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/enterprise-service-management-benefits-itsm-vs-esm\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-03-24T05:46:50+00:00\">March 24, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-04-07T05:13:20+00:00\">April 7, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13116 post type-post status-publish format-standard hentry category-ai category-goodreads category-itsm tag-ai tag-itsm svq-article has-post-thumbnail    \">\n\n\t\t\n\t\t\n\t\t\t\n<div class=\"post-thumbnail\">\n\t\n\t<figure class=\"svq-media-image\">\n\t\t<div class=\"svq-progressive\">\n\t\t\t<div class=\"aspect-ratio-placeholder-fill aspect-ratio-1-1\"><\/div>\n\t\t\t<div class=\"svq-progressive__placeholder-image \">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/artificial-intelligence-in-itsm-benefits-use-cases\/\">\n\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"120\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-120x120.webp\" class=\"svq-progressive__image wp-post-image lazyload\" alt=\"\" data-object-fit=\"cover\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-100x100.webp 100w\" data-sizes=\"100vw\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\">\t\t\t\t\t<span class=\"svq-img-loader\"><\/span>\n\t\t\t\t\t<noscript>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-150x150.webp\" class=\"skip-lazy wp-post-image\" alt=\"\" srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-150x150.webp 150w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-350x350.webp 350w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-240x240.webp 240w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-120x120.webp 120w, https:\/\/infraon.io\/blog\/wp-content\/uploads\/2024\/02\/chatbot-software-application-modish-online-business-that-automatically-reply-customer-questions-min-100x100.webp 100w\" sizes=\"100vw\" title=\"\">\t\t\t\t\t<\/noscript>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<figcaption class=\"svq-figcaption will-animate\" data-cssanimate=\"fadeIn\">\n\t\t\t\t\t<\/figcaption>\n\t<\/figure>\n\n\t<\/div>\n\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/ai\/\" class=\"meta-category__link\">\n\t\t\t\t\tAI\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/goodreads\/\" class=\"meta-category__link\">\n\t\t\t\t\tGood Reads\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/artificial-intelligence-in-itsm-benefits-use-cases\/\" class=\"heading-title-link\">\n\t\t\t\t\tWhat Is Artificial Intelligence in ITSM?\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/artificial-intelligence-in-itsm-benefits-use-cases\/\" class=\"screen-reader-link\">\n\t\t\tArtificial Intelligence in ITSM What if your IT service desk could learn from every ticket, predict problems before they happen, and automate the routine work that bogs your team down? That\u2019s the promise of bringing artificial intelligence in ITSM. It\u2019s about infusing your existing processes with smart technology that learns from data, makes decisions, and [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/praveen-sinha\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Praveen-Sinha.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Praveen-Sinha.jpg 2x\" alt=\"PRAVEEN SINHA\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/praveen-sinha\" title=\"Posts by PRAVEEN SINHA\" rel=\"author\">PRAVEEN SINHA<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/artificial-intelligence-in-itsm-benefits-use-cases\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-03-18T09:38:43+00:00\">March 18, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-03-23T09:06:17+00:00\">March 23, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\n<div class=\"svq-article-col  \">\n\t<article class=\"post-13102 post type-post status-publish format-standard hentry category-itsm tag-itom tag-itsm tag-itsm-vs-itom svq-article    \">\n\n\t\t\n\t\t\n\t\t\t\n\t<ol class=\"meta-category \"\n\t    data-cssanimate=\"fadeInDown\">\n\t\t\t\t\t<li class=\"meta-category__item\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/category\/itsm\/\" class=\"meta-category__link\">\n\t\t\t\t\tITSM\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t<div class=\"heading-title\">\n\t\t<div class=\"heading-title-content\">\n\t\t\t<h2 class=\"heading-title-text\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-vs-itom-key-differences-use-cases\/\" class=\"heading-title-link\">\n\t\t\t\t\tITSM vs. ITOM: Differences, Use Cases &amp; Collaboration Benefits\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"post-excerpt\">\n\t\n\t\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-vs-itom-key-differences-use-cases\/\" class=\"screen-reader-link\">\n\t\t\tWhat Is ITSM (IT Service Management)? ITSM VS ITOM IT Service Management (ITSM) focuses on delivering and managing IT services for end users. It provides frameworks and processes that ensure users receive the support they need while IT teams maintain consistency and quality. ITSM is about the service experience rather than the underlying infrastructure. Core [&hellip;]\t\t<\/a>\n\t<\/div>\n\n<div class=\"entry-meta\">\n\t\t\t<div class=\"author-avatar\">\n\t\t\t<a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" rel=\"author\">\n\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg\" width=\"60\" height=\"60\" data-srcset=\"https:\/\/infraon.io\/blog\/wp-content\/uploads\/2023\/05\/Deepak_Kumar-1-1.jpg 2x\" alt=\"Deepak Kumar S\" class=\"avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo avatar-img lazyload\" title=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\">\t\t\t<\/a>\n\t\t<\/div>\n\t\n\t<div class=\"entry-meta__content\">\n\t\t\t\t\t<span class=\"by-line\">\n\t            <span class=\"author\">\n\t\t            Written by <a href=\"https:\/\/infraon.io\/blog\/profile\/deepakkumars\" title=\"Posts by Deepak Kumar S\" rel=\"author\">Deepak Kumar S<\/a>\t            <\/span>\n\t        <\/span>\n\t\t\t\t\t\t\t<span class=\"posted-on\">\n\t\t\t\t<a href=\"https:\/\/infraon.io\/blog\/itsm-vs-itom-key-differences-use-cases\/\" rel=\"bookmark\" class=\"posted-on__updated\"><time class=\"entry-date published\" datetime=\"2026-03-17T04:53:54+00:00\">March 17, 2026<\/time><time class=\"modify-date updated hide hidden d-none\" datetime=\"2026-03-23T09:02:28+00:00\">March 23, 2026<\/time><\/a>\t\t\t<\/span>\n\t\t\t<\/div>\n\n\t<\/div>\n\n\t\t\t\n\t<\/article>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\t\n\t<div class=\"pagination justify-content-center\"\n\t     data-ajax=\"https:\/\/infraon.io\/blog\/wp-admin\/admin-ajax.php\"\n\t     data-nonce=\"298e7cdef6\"\n\t     data-current-page=\"1\"\n\t     data-params=\"{&quot;typer_settings&quot;:{&quot;title&quot;:&quot;&quot;,&quot;image_wide&quot;:&quot;0&quot;,&quot;listing&quot;:&quot;masonry&quot;,&quot;show_category&quot;:&quot;1&quot;,&quot;show_meta&quot;:&quot;1&quot;,&quot;show_excerpt&quot;:&quot;1&quot;,&quot;image_position&quot;:&quot;right&quot;,&quot;big_post&quot;:&quot;1&quot;,&quot;pagination&quot;:&quot;1&quot;,&quot;pagination_next_prev&quot;:&quot;0&quot;,&quot;pagination_page_numbers&quot;:&quot;0&quot;,&quot;pagination_ajax&quot;:&quot;&quot;,&quot;col-grid-mobile&quot;:&quot;12&quot;,&quot;col-grid-tablet&quot;:&quot;12&quot;,&quot;col-grid-desktop&quot;:&quot;3&quot;,&quot;col-mobile&quot;:&quot;12&quot;,&quot;col-tablet&quot;:&quot;6&quot;,&quot;col-desktop&quot;:&quot;4&quot;,&quot;current_page&quot;:1,&quot;media_width&quot;:&quot;normal&quot;,&quot;media_aspect_ratio&quot;:&quot;1-1&quot;,&quot;media_size&quot;:&quot;typer-img-sm&quot;},&quot;ignore_sticky_posts&quot;:0,&quot;post__not_in&quot;:[],&quot;posts_per_page&quot;:12,&quot;offset&quot;:0}\">\n\t\t<span aria-current=\"page\" class=\"page-numbers current\">1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/infraon.io\/blog\/wp-json\/wp\/v2\/pages\/1214\/?typer_page=2\">2<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/infraon.io\/blog\/wp-json\/wp\/v2\/pages\/1214\/?typer_page=46\">46<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/infraon.io\/blog\/wp-json\/wp\/v2\/pages\/1214\/?typer_page=47\">47<\/a>\n<a class=\"next page-numbers\" href=\"https:\/\/infraon.io\/blog\/wp-json\/wp\/v2\/pages\/1214\/?typer_page=2\">Older Posts <i><\/i><\/a>\t<\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Featured articles that you must read How MSPs play an invaluable role in Professional Service Automation Professional Service Automation (PSA) is increasingly critical for fast-growing enterprises. PSA tools integrate various aspects of business management, including project management, resource allocation, and billing, into a cohesive system. This enables companies to automate their service delivery, enhancing performance [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"rank_math_title":"All Articles | Infraon Blog - Explore Insights and Update","rank_math_description":"Read Infraon's latest articles on IT management, cloud solutions, automation, and business strategies. 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